CloudTalk vs. Teliqon Comparison


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		Related Products CallTrackingMetrics CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 927 Ratings Visit Website DialedIn DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 608 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 538 Ratings Visit Website Adversus Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users. 170 Ratings Visit Website Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance. 276 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website Dialpad Support Dialpad Support is a next-generation Agentic AI contact center platform. An AI-native platform that reasons, resolves, and delivers quality CX at scale. AI agents autonomously handle routine inquiries while freeing human agents to focus on complex, high-value interactions. Built-in connected intelligence analyzes voice and digital sentiment in real time, while live coaching, AI-driven scorecards, and operational visibility help managers optimize performance and workflows. Dialpad's Guardian layer ensures secure, governed AI deployment across the full agentic lifecycle. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more unify interaction history and customer data in one platform. Dual-cloud architecture delivers enterprise-grade resilience with a 100% uptime SLA. 1,583 Ratings Visit Website Dialfire Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out 30 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 426 Ratings Visit Website Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 237 Ratings Visit Website
About Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).	About Teliqon is a cloud-based business communication platform that combines Cloud PBX, virtual phone numbers, auto dialer, and bulk SMS messaging into a single scalable solution. Designed for modern companies, Teliqon enables seamless communication across voice and messaging channels while improving operational efficiency. Businesses can manage inbound and outbound calls, automate sales campaigns with predictive dialing, and send SMS notifications or marketing messages globally. The platform supports CRM integrations, allowing teams to synchronize customer data, track interactions, and optimize workflows in real time. With global coverage, high-quality voice infrastructure, and advanced analytics, Teliqon helps sales teams, support centers, and enterprises increase conversion rates, reduce manual work, and scale communication without complexity.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Sales teams, Customer Support Teams, Internal Business Phone System, Call Center Solution, Online Stores	Audience Sales teams, Customer Support Teams, Internal Business Phone System, Call Center Solution, Online Stores, Sales Teams, Call Centers, Customer Support Teams, E-commerce Businesses, SaaS Companies, Enterprise Communication Teams
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $25.00/month (billed annually) Free Version Free Trial	Pricing 49$/month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CloudTalk Founded: 2016 United States www.cloudtalk.io	Company Information Teliqon Founded: 2018 Estonia teliqon.io
Alternatives PBXware Bicom Systems	Alternatives VestaCall
DialedIn	thinQ Commio
Adversus	QuestBlue
Five9	MightyCall
Ytel View All	RingCentral RingEX RingCentral View All
Categories AI Voice Agents Auto Dialer Business Phone Systems Business VoIP Call Accounting Call Center Call Center Infrastructure (CCI) Call Forwarding Call Monitoring Call Recording Call Tracking Contact Center Quality Assurance Conversation Intelligence Internal Communications IVR Predictive Dialer Ringless Voicemail Drop Sales Dialers Telemarketing Telephony	Categories Business VoIP Cloud PBX SIP Trunk
Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP	Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Show More Features Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers
Integrations HubSpot CRM Microsoft Dynamics 365 Salesforce WhatsApp Zendesk Zoho Desk AccessOwl Gong Google HubSpot Customer Platform HubSpot Sales Hub LiveChat Microsoft Outlook Motileo Outdoo AI Pitch Patterns Salesforce Agentforce Service Unified.to Zoho CRM Zoho CRM Plus Show More Integrations View All 51 Integrations	Integrations HubSpot CRM Microsoft Dynamics 365 Salesforce WhatsApp Zendesk Zoho Desk AccessOwl Gong Google HubSpot Customer Platform HubSpot Sales Hub LiveChat Microsoft Outlook Motileo Outdoo AI Pitch Patterns Salesforce Agentforce Service Unified.to Zoho CRM Zoho CRM Plus Show More Integrations View All 20 Integrations
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