Clobba

Clobba

Code Software
Noda Lite

Noda Lite

Noda Interaction Platforms
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About

Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.

About

Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium businesses. All the benefits of Noda Contact Center in a SaaS solution. Call and queue prioritization, support for all modes, progressive, predictive, and preview. A drag-and-drop graphic designer that makes setting up conversation scripts easy. Full or selective recording of all conversations, compatible with PCI DSS. A single queue for all channels, Facebook, Viber, email, SMS, voice, chat, Telegram, and more. Programmable standards used to process contacts along different criteria, complete with call ratings. Our own program-based IP PBX and Softswitch, skill-based routing and distribution, load balancing and hot backup. Combined statistics from conversation scripts and telephony, 50+ built-in reports available out of the box, online statistics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization

Audience

Companies and businesses in search of a customizable enterprise-level contact center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Code Software
Founded: 2013
United States
www.codesoftware.net/clobba/

Company Information

Noda Interaction Platforms
Philippines
nodacontact.com/lite/

Alternatives

CMIT Voice

CMIT Voice

CMIT Solutions

Alternatives

Q-Suite

Q-Suite

Indosoft

Categories

Categories

Integrations

Avaya Cloud Office
BVNK
Cisco CX Cloud
Cisco Webex
Facebook
MiCloud Connect
Microsoft 365
Microsoft Teams
Telegram
Viber

Integrations

Avaya Cloud Office
BVNK
Cisco CX Cloud
Cisco Webex
Facebook
MiCloud Connect
Microsoft 365
Microsoft Teams
Telegram
Viber
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