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About

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.

About

We are an intelligent HelpDesk, we will optimize management processes, increase the productivity of your team and increase the efficiency of your support. Offer more possibilities to your customers, opening tickets from different devices. Have more flexibility to configure your customers' SLA in a unique, simple and direct way. Use the mobile app of the inventory management system and ensure the good management of IT assets, through the monitoring and total control of the entire equipment park of your customers wherever and whenever you want. Increase the productivity of your technical support team with intelligent and automated inventory control , see some of the resources. Optimize your management and relationship with your customers! Get alerts of key machine features on your dashboard. Workflow, automation and ticket triggers. Password Vault, satisfaction survey, ticket scheduling, follow customer, service catalog, follow ticket, ticket conference, advanced dashboard.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes that want to convert website visitors to happy customers

Audience

Businesses seeking an intelligent management system to optimize the management and relationship with their customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$25 per month
(PROFESSIONAL)
US$25.00
/per user


(ENTERPRISE)
US$35.00
/per user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ClickDesk
Founded: 2011
United States
www.clickdesk.com

Company Information

Milvus
Founded: 2016
Brazil
milvus.com

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Sabio Virtual

Sabio Virtual

Audisys Informatica

Categories

Customer Service Supported
Help Desk Supported
Live Chat Supported

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

AWS Marketplace Not Supported
BigCommerce Supported
ChatGPT Plus Not Supported
Gmail Supported
Hipsocial Supported
IBM watsonx.data Not Supported
Keap Supported
Lemma Not Supported
Magento Supported
Mailchimp Supported
Nimble Supported
OpenLIT Not Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Tumblr Supported
Webs Supported
Weebly Supported
WordPress Supported

Integrations

AWS Marketplace Supported
BigCommerce Not Supported
ChatGPT Plus Supported
Gmail Not Supported
Hipsocial Not Supported
IBM watsonx.data Supported
Keap Not Supported
Lemma Supported
Magento Not Supported
Mailchimp Not Supported
Nimble Not Supported
OpenLIT Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Tumblr Not Supported
Webs Not Supported
Weebly Not Supported
WordPress Not Supported
Claim ClickDesk and update features and information
Claim ClickDesk and update features and information
Claim Milvus and update features and information
Claim Milvus and update features and information