Click4Assistance vs. ClickDesk Comparison


Click4Assistance	ClickDesk	+	+
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About Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations.	About Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience	Audience Companies of all sizes that want to convert website visitors to happy customers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $9.99 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Click4Assistance United Kingdom www.click4assistance.co.uk	Company Information ClickDesk Founded: 2011 United States www.clickdesk.com
Alternatives IMsupporting	Alternatives Socialboards
ChatMarshal	Live Assist for Microsoft Dynamics 365 Communication Business Avenue
OnlineChatCenters Motava	Alcméon
Zendesk Chat Zendesk	Social Intents
Online Live Chat View All	Kayako View All
Categories Live Chat Supported	Categories Conversational Commerce Supported Customer Satisfaction Supported Customer Service Supported Help Desk Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Integrations ActiveCampaign Not Supported BigCommerce Not Supported CS-Cart Multi-Vendor Not Supported Capsule Not Supported Constant Contact Not Supported Google Analytics Not Supported Keap Not Supported MODX Not Supported Mailchimp Not Supported OpenCart Not Supported Parsey Not Supported PrestaShop Not Supported Salesforce Not Supported Shopify Not Supported Smartsheet Not Supported SurveyMethods Not Supported Tumblr Not Supported Wufoo Not Supported Zapier Not Supported Show More Integrations	Integrations ActiveCampaign Supported BigCommerce Supported CS-Cart Multi-Vendor Supported Capsule Supported Constant Contact Supported Google Analytics Supported Keap Supported MODX Supported Mailchimp Supported OpenCart Supported Parsey Supported PrestaShop Supported Salesforce Supported Shopify Supported Smartsheet Supported SurveyMethods Supported Tumblr Supported Wufoo Supported Zapier Supported Show More Integrations View All 43 Integrations
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