Click2CoachEnvision Telephony
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Related Products
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About
Our award winning Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples of how to handle different customer interactions. Once agents are on the floor, handling phone calls or omnichannel interactions, ongoing coaching is what develops highly engaged and effective agents and exceptional customer experiences. Coaching is an ongoing effort that drastically improves the effectiveness and productivity of agents. Coaching an agent is similar to coaching a sports athlete, where stellar performers are developed with ongoing coaching that refines skills and motivates. The smallest adjustments can deliver huge gains in performance. Agents who receive coaching and objective feedback also refine their skills, improve their effectiveness, stay engaged and deliver a better customer experience.
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About
Coaching Loft is an intuitive and Professional Online Coaching Management System that every Coach, Leader, Manager and Coaching Client needs to deliver or receive a fluent coaching experience all from one Central Dashboard designed to enhance the coaching process. This system empowers coaches to build, manage and organize their practice while fostering ongoing engagement and support for coachees in between sessions, track progress to make accomplishments visible, and improve follow-through and engagement.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
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Audience
Individual coach, coaching firms
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$12.00/year/user
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEnvision Telephony
Founded: 1994
United States
www.envisioninc.com
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Company InformationCoaching Loft
Founded: 2018
United Arab Emirates
www.coachingloft.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Supported
File Transfer
Not Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Supported
Screen Activity Recording
Supported
Video Call Recording
Supported
Training Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Certification Management
Not Supported
Corporate / Business
Not Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
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Coaching Features
Appointment Scheduling
Supported
Billing & Invoicing
Supported
Business Coaching
Supported
Client Management
Supported
Goal Setting / Tracking
Supported
Life Coaching
Supported
Mentor/Coach Matching
Supported
Program Management
Supported
Progress Tracking
Supported
Sport Coaching
Supported
Mentoring Features
Action Item Tracking
Supported
Appointment Scheduling
Supported
Billing & Invoicing
Supported
Client Management
Supported
Course Management
Not Supported
Goal Management
Supported
Mentor Matching
Supported
Program Management
Supported
Progress Tracking
Supported
Personal Trainer Features
Appointment Scheduling
Supported
Assessments
Supported
Attendance Tracking
Supported
Billing & Invoicing
Supported
Certification Tracking
Not Supported
Client Management
Supported
Commission Management
Supported
eCommerce
Not Supported
Exercise Library
Supported
Fitness Assessments
Not Supported
Fitness Plan
Supported
Nutrition Program
Not Supported
Online Store
Not Supported
Payment Processing
Supported
Wellness Plans
Not Supported
Sales Coaching Features
Assessments
Supported
Audio / Video Conferencing
Supported
Built-In Course Authoring
Supported
Call Recording
Supported
Gamification
Not Supported
Goal Setting / Tracking
Supported
Learning Plans
Supported
Onboarding
Supported
Performance Metrics
Supported
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Integrations
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Mailchimp
Not Supported
PayPal
Not Supported
QuickBooks Online
Not Supported
Zapier
Not Supported
Zoom
Not Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Mailchimp
Supported
PayPal
Supported
QuickBooks Online
Supported
Zapier
Supported
Zoom
Supported
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