SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

Clero is an AI receptionist platform for dental practices and healthcare clinics in the UK and Ireland. It answers inbound and overflow calls, provides out-of-hours coverage, qualifies enquiries, books or updates appointments in supported practice systems, and routes urgent or complex calls to staff. Clero can also place outbound calls for lead follow-up, appointment confirmations, recalls, and wait-list filling. The service supports practice-specific call flows, payments, and patient messages. It is designed to supplement reception teams rather than replace clinical judgment or emergency services.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Dental practices and groups, GP practices, private healthcare clinics, and pharmacies in the UK and Ireland

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Clero
Founded: 2025
United Kingdom
cleroai.com

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Reception.ai

Reception.ai

ElevenLabs

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
Ringzel

Ringzel

Shipstack
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Categories

Integrations

WhatsApp Supported
ActiveCampaign Supported
AeronaClinic Supported
Calendly Supported
CareStack Supported
Dentally Supported
EXACT Dental Software Supported
Facebook Supported
GoHighLevel Supported
Google Calendar Supported
Instagram Supported
Microsoft Outlook Supported
Pearl Dental Software Supported
Semble Supported
Stripe Supported
TikTok Supported
Xero Supported

Integrations

WhatsApp Supported
ActiveCampaign Not Supported
AeronaClinic Not Supported
Calendly Not Supported
CareStack Not Supported
Dentally Not Supported
EXACT Dental Software Not Supported
Facebook Not Supported
GoHighLevel Not Supported
Google Calendar Not Supported
Instagram Not Supported
Microsoft Outlook Not Supported
Pearl Dental Software Not Supported
Semble Not Supported
Stripe Not Supported
TikTok Not Supported
Xero Not Supported
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