CisionOne vs. Lumen by Talkwalker Comparison


CisionOne Cision	Lumen by Talkwalker Talkwalker	+	+
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		Related Products AuthorityTech AuthorityTech is the world's first Machine Relations agency, placing brands in the Tier-1 publications that AI engines trust, retrieve, and cite. Traditional PR was built for humans; AuthorityTech is engineered for the machine. Leveraging an unparalleled network of the top media brands in the world, the agency secures premium media coverage structured so ChatGPT, Perplexity, Gemini, and Google AI Overviews can seamlessly understand a brand, map it to its category, and cite it when buyers ask high-intent questions. Coined by founder Jaxon Parrott and led in practice by Christian Lehman, Machine Relations unifies GEO, AEO, AI SEO, and PR into a single system for building machine trust through earned media. How it works: Map: The agency analyzes target categories and competitor LLM prompts. Match: Aligns the brand narrative with authoritative outlets. Place: Secures guaranteed placements via relationship-led outreach rather than cold-pitch volume. 2 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. 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Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). 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At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process. 2,027 Ratings Visit Website Extole Extole is an enterprise offer management platform powering personalized incentive programs across the entire customer lifecycle. Leading B2C brands choose Extole to build and optimize loyalty, referral, ambassador, promotional, and offer programs at scale. Highly configurable and AI-accessible, Extole fits seamlessly into every team’s agentic workflow through MCP and CLI access, plus an in-platform AI assistant. Marketers build and track intelligent offer programs that motivate action. Product teams embed personalized offers into digital experiences to drive engagement and growth. Developers extend the platform through APIs, SDKs, and partner integrations. Behind every campaign, Extole orchestrates creative content, rules, and reward fulfillment, dynamically adapting each offer to the audience and channel. Our enterprise-grade infrastructure ensures every offer is delivered securely, accurately, and reliably. Build your next offer program with Extole. 71 Ratings Visit Website FirstPromoter Affiliate, influencer & referral management software in one platform. 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About The all-new, AI-powered PR platform that works hard, so you can work smart. Get ready to transform the way you and your team work. To navigate today's ever-evolving media landscape effectively, you need a new, revolutionary platform that leverages the latest AI technology to deliver real-time, in-depth media insights that enable faster decision making and more informed communications strategies. CisionOne is more than a platform: It’s an all-new, all-in-one, AI-powered PR and comms partner. Powered by sophisticated AI technology, CisionOne does the heavy lifting of monitoring, measurement and analysis – leaving you with the insights (and freedom) needed to do what you do best: Perfecting the very human art of communication.	About Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Public relations and communications, brand managers and customer experience teams, corporate strategy professionals, digital marketing professionals, as well as companies in pharmaceutical and bio-tech, banking, technology, and travel and hospitality industries	Audience PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $9,600 per year Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Cision Founded: 1867 United States www.cision.com	Company Information Talkwalker Founded: 2009 Luxembourg www.talkwalker.com
Alternatives Prezly	Alternatives Revuze
Brandwatch	Brandwatch
Muck Rack	Affinio
Meltwater Meltwater Group	Sprout Social
Onclusive View All	Vista Social View All
Categories AI Public Relations (PR) Supported AI Review Management Supported Campaign Management Supported Content Marketing Supported Influencer Marketing Supported Marketing Analytics Supported Media Monitoring Supported Online Newsroom Supported PR Analytics Supported Press Release Distribution Supported Public Relations Supported Reputation Management Supported Social Media Analytics Tools Supported Social Media Marketing Supported Social Media Monitoring Supported	Categories AI Review Management Supported Brand Monitoring Supported Competitive Intelligence Supported Pricing Optimization Supported Reputation Management Supported Review Management Supported Sentiment Analysis Supported Social Listening Supported Social Media Analytics Tools Supported Social Media Marketing Supported
Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Social Media Marketing Features Analytics Supported Automated Publishing Supported Contact Management Supported Content Management Supported Conversion Tracking Not Supported Customer Targeting Not Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Show More Features Campaign Management Features Channel Management Supported Contact Database Supported Email Marketing Not Supported Event Triggered Actions Not Supported Lead Management Not Supported Multi-Campaign Supported Influencer Marketing Features Campaign Management Supported CRM Supported Faceted Search / Filtering Supported Influencer Discovery Supported Payment Tracking Not Supported ROI Tracking Supported Social Media Monitoring Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Supported Channel Attribution Supported Customer Journey Mapping Supported Dashboard Supported Performance Metrics Supported Predictive Analytics Not Supported ROI Tracking Supported Social Media Metrics Supported Website Analytics Supported Public Relations Features Article Author Database Supported Auto-Update Media Lists Supported Campaign Management Supported Clippings Management Supported Communications Calendar Supported Contact Management Supported Digital Asset Management Supported Direct Mail Management Supported Email Distribution Supported Press Monitoring Supported Press Release Builder Supported Social Media Monitoring Features Audience Segmentation Supported Competitive Analysis Supported Configurable Alerts Supported Customer Engagement Supported Dashboard Supported Impact Scoring Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported	Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Not Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Not Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Not Supported Social Media Marketing Features Analytics Supported Automated Publishing Not Supported Contact Management Not Supported Content Management Not Supported Conversion Tracking Not Supported Customer Targeting Not Supported Keyword Filtering Not Supported Multi-Account Management Not Supported Post Scheduling Not Supported
Integrations Audiense Not Supported Axis LMS Not Supported Caliber Supported Conductor Not Supported Data Virtuality Not Supported Desktop.com Not Supported Facebook Not Supported Google Analytics Not Supported Gradient Works Not Supported Hootsuite Not Supported Kluster Supported Lexalytics Supported Netino Not Supported OwlyGPT Not Supported RingCentral RingCX Not Supported Tableau Not Supported Upfluence Not Supported X (Twitter) Not Supported ePressPack Supported eReleases Supported Show More Integrations View All 7 Integrations	Integrations Audiense Supported Axis LMS Supported Caliber Not Supported Conductor Supported Data Virtuality Supported Desktop.com Supported Facebook Supported Google Analytics Supported Gradient Works Supported Hootsuite Supported Kluster Not Supported Lexalytics Not Supported Netino Supported OwlyGPT Supported RingCentral RingCX Supported Tableau Supported Upfluence Supported X (Twitter) Supported ePressPack Not Supported eReleases Not Supported Show More Integrations View All 16 Integrations
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