TopboxTopbox, Inc.
|
||||||
Related Products
|
||||||
About
Churn Solution is a retention platform for subscription businesses. It helps you keep the customers you already won instead of replacing them.
Subscription revenue leaks in two places most teams never separate. Voluntary churn, where someone reaches the cancel page and leaves. And involuntary churn, where a payment simply fails: an expired card, a bank blocking a recurring charge, an abandoned verification step. Those customers never chose to leave.
Churn Solution handles both. Cancellation flows capture the real reason and offer the right save: a pause, a plan change, or a targeted offer instead of a blanket discount. Smart retries, in-app prompts and dunning by email and SMS recover failed payments. Win-back campaigns re-engage subscribers who already left, segmented by why they went. Analytics show save rates, cancellation reasons and recovered revenue.
Connects natively to Stripe, Braintree, WooCommerce, Paid Memberships Pro and RecurPay, plus webhooks.
|
About
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback.
With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements.
Unlock the insights within your customer interactions, with Topbox.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Subscription businesses selling to consumers: DTC subscription brands, membership sites, online academies and course platforms, paid content and media, and consumer apps. Typically 5k to 5m USD monthly recurring revenue, running on Stripe, Braintree, WooCommerce, Paid Memberships Pro or Shopify.
|
Audience
Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
$50/month
Free Version
Free Trial
|
PricingConsumption-based model, based on the number of customer interactions that are processed annually
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationChurn Solution
United States
churnsolution.com
|
Company InformationTopbox, Inc.
United States
topbox.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
|
||||||
Integrations
Braintree
Facebook
Five9
Heymarket
Instagram
LivePerson
Medallia
NiCE CXone Mpower
Oracle Sales
Paddle
|
Integrations
Braintree
Facebook
Five9
Heymarket
Instagram
LivePerson
Medallia
NiCE CXone Mpower
Oracle Sales
Paddle
|
|||||
|
|
|