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About

ChatterMate is an open-source AI-powered customer support chatbot that helps small businesses automate repetitive inquiries. Train it on your own data, integrate with your website in minutes, and let AI handle product questions, order tracking, and FAQs 24/7. Features include human handoff, visual workflow builder, multi-language support, and full self-hosting with Ollama for complete data privacy. AGPL licensed, free tier available.

About

Quiq is an enterprise AI customer experience platform that helps companies build, manage, and optimize AI agents across the customer journey. The platform supports AI agents for customers, AI assistants for human support teams, voice AI agents, agentic workflows, reporting, integrations, and digital contact center operations. Businesses can bring existing content into Quiq, guide agent behavior, set guardrails, run simulations, and monitor performance from a centralized environment. Quiq is designed to provide enterprise control with features such as claim verification, decision logs, governance tools, and step-by-step visibility into AI processes. The platform also emphasizes reliability and compliance with 99.999% uptime, redundant model infrastructure, and support for SOC 2 Type II, HIPAA, GDPR, and CCPA requirements. Quiq helps organizations deploy AI-powered customer service solutions while maintaining control, security, compliance, and performance at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses, startups, and SaaS companies needing 24/7 automated customer support with a self-hostable, privacy-friendly open-source solution.

Audience

Quiq is designed for enterprise customer service teams, contact centers, support leaders, CX organizations, and regulated businesses that need AI agents, AI assistants, workflow automation, governance, and compliance-focused customer engagement tools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$250 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChatterMate
Founded: 2025
United Kingdom
chattermate.chat

Company Information

Quiq
Founded: 2015
United States
quiq.com

Alternatives

Alternatives

Kodif

Kodif

KODIF
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
X (Twitter)
Zendesk

Integrations

Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Operata
Oracle Service
Salesforce
Shopify
Topbox
X (Twitter)
Zendesk
Claim ChatterMate and update features and information
Claim ChatterMate and update features and information
Claim Quiq and update features and information
Claim Quiq and update features and information