ChatDesqApporio Infolabs Pvt Ltd
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SimplyBoost5.0 out of 5 stars |
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Related Products
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ChatDesq:
About
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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SimplyBoost:
About
SimplyBoost is the AI customer support agent built in Europe for companies that take service seriously. It answers customers 24/7 on your website, Instagram DMs and WhatsApp, in their own language. Train it on a custom knowledge source made from all your company data: your website, PDFs (even scanned), Word files, CSVs, Q&A pairs and Shopify store content. Every reply is grounded in your knowledge, and a Missing answers view shows what to add next. On Instagram it replies to DMs and turns post comments into private conversations, so no lead goes cold. It captures and scores leads, books meetings in Google Calendar, runs workflows and webhooks to HubSpot, Salesforce and Slack, and hands complex cases to your team in Zendesk, Freshdesk or Gorgias. Hosted in Europe with a DPA, white-label options and a dedicated account manager on enterprise plans. Made for enterprise, mid-market and growing teams.
Your company knowledge, answering customers 24/7 on every channel.
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ChatDesq:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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SimplyBoost:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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ChatDesq:
Audience
Indian D2C brands and their marketing, sales and support teams
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SimplyBoost:
Audience
Enterprises, Mid-Market Companies, Customer Support Teams, E-commerce Brands, Healthcare, Education, Real Estate, Agencies, AutoMobile
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ChatDesq:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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SimplyBoost:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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ChatDesq:
API
Offers API
Supported
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SimplyBoost:
API
Offers API
Supported
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ChatDesq:
Screenshots and VideosNo images available
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SimplyBoost:
Screenshots and Videos |
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ChatDesq:
PricingA free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Version
Supported
Free Trial
Not Supported
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SimplyBoost:
Pricing
$39/month
Flat monthly pricing, billed in euros, metered by AI replies only. Starter: €39/month with 500 AI replies. Growth: €89/month with 2,000 AI replies and Shopify actions. Pro: €169/month with 6,000 AI replies, analytics export and dedicated support. Yearly billing saves 20% (€31, €71 or €135 per month). Every plan includes the website chat widget, WhatsApp, Instagram comment-to-DM, lead capture, calendar booking, handover to Zendesk, Freshdesk, Gorgias or Slack, and 3 AI agents. No fees per seat, per resolution or per contact; replies written by your team don't count. Enterprise plan above 6,000 replies with a dedicated account manager. Instagram-only plans from €17/month. 7-day free trial with 100 AI replies, no credit card required.
Free Version
Not Supported
Free Trial
Supported
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ChatDesq:
Reviews/
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SimplyBoost:
Reviews/
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SimplyBoost:
Pros & Cons from Real UsersPros
Cons
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ChatDesq:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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SimplyBoost:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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ChatDesq:
Company InformationApporio Infolabs Pvt Ltd
Founded: 2014
India
chatdesq.com
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SimplyBoost:
Company InformationSimplyBoost
Founded: 2024
Netherlands
simplyboost.io
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ChatDesq:
Alternatives |
SimplyBoost:
Alternatives |
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ChatDesq:
Categories |
SimplyBoost:
Categories |
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SimplyBoost:
Chatbot Features
Call to Action
Supported
Context and Coherence
Not Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
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ChatDesq:
Integrations
Instagram
Supported
Facebook Messenger
Supported
WhatsApp
Supported
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SimplyBoost:
Integrations
Instagram
Supported
Facebook Messenger
Not Supported
WhatsApp
Not Supported
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ChatDesq:
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SimplyBoost:
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