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About

Cloud-based services provide many benefits over analog systems. Let us explain to you how VoIP works and how it can improve your business. Our Technical Support Specialists are here to assist your needs. Check out our support policies, or contact an agent right away! Celerity Telecom has been in the industry for over 10 years and believes us, we have seen a lot of changes in the industry. We have parlayed our extensive experience and our consulting ability to be able to offer you a unique marketing experience keeping the business effective, fun and profitable. From Small businesses to large enterprises will love the effectiveness of our Marketing Software Systems. Celerity Telecom to make sure you have that chance. Our marketing and sales system is easy to use and will automate parts of your sales cycle. Its effectiveness is aided by the fact that 96% of people check their messages. You will get heard!

About

My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses wanting a VoIP communication services provider

Audience

SMB

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$65.00/month/user
Basic agent All-In price is $65.00/month/user. If you need a more robust solution with more than a 1:1 agent:line ratio, please give us a call and we can build a custom quote for you.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Celerity Telecom
United States
www.celeritytelecom.com

Company Information

My Call Cloud
Founded: 2011
United States
mycallcloud.com

Alternatives

CAM

CAM

Celerity

Alternatives

CelerData Cloud

CelerData Cloud

CelerData
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
astTECS

astTECS

*astTECS

Categories

Predictive Dialer Supported

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported
Telemarketing Supported
Telephony Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Telemarketing Features

Auto Dialer Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Call Scripting Supported
CRM Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Lead Distribution Supported
Outbound Call Center Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

Contact Center Compliance Not Supported
Formsite Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Sugar Sell Not Supported
Twilio Not Supported
Vtiger CRM Not Supported
Vtiger Help Desk Not Supported
Wincollect Not Supported
Zendesk Not Supported
Zoiper Not Supported

Integrations

Contact Center Compliance Supported
Formsite Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
Salesforce Supported
ServiceNow Supported
Sugar Sell Supported
Twilio Supported
Vtiger CRM Supported
Vtiger Help Desk Supported
Wincollect Supported
Zendesk Supported
Zoiper Supported
Claim Celerity Telecom and update features and information
Claim Celerity Telecom and update features and information
Claim My Call Cloud and update features and information
Claim My Call Cloud and update features and information