Greenlight CRM

Greenlight CRM

Greenlight Innovation
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About

Cloud-based services provide many benefits over analog systems. Let us explain to you how VoIP works and how it can improve your business. Our Technical Support Specialists are here to assist your needs. Check out our support policies, or contact an agent right away! Celerity Telecom has been in the industry for over 10 years and believes us, we have seen a lot of changes in the industry. We have parlayed our extensive experience and our consulting ability to be able to offer you a unique marketing experience keeping the business effective, fun and profitable. From Small businesses to large enterprises will love the effectiveness of our Marketing Software Systems. Celerity Telecom to make sure you have that chance. Our marketing and sales system is easy to use and will automate parts of your sales cycle. Its effectiveness is aided by the fact that 96% of people check their messages. You will get heard!

About

Everything you need to create the perfect call centre for your business. Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customizable and feature rich. Greenlight combine technology and expertise to make your goals a reality. Our cloud-based call centre software solution gives you a fully compliant predictive dialer, call scripting, inbound call handling, and a powerful CRM system, developed by Greenlight for smarter business. A vast range of customization options to tailor your solution to your requirements and interface with your existing systems. Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilized. We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses wanting a VoIP communication services provider

Audience

Companies interested in feature-rich call center software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$49 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Celerity Telecom
United States
www.celeritytelecom.com

Company Information

Greenlight Innovation
Founded: 2010
United Kingdom
www.greenlightcrm.com

Alternatives

CAM

CAM

Celerity

Alternatives

CelerData Cloud

CelerData Cloud

CelerData
ICTBroadcast

ICTBroadcast

ICT Innovations
astTECS

astTECS

*astTECS
Quvu

Quvu

Pebbletree Ltd

Categories

Predictive Dialer Supported

Categories

Call Center Supported
CRM Supported
Predictive Dialer Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

No info available.

Integrations

No info available.
Claim Celerity Telecom and update features and information
Claim Celerity Telecom and update features and information
Claim Greenlight CRM and update features and information
Claim Greenlight CRM and update features and information