Calltrak

Calltrak

Theodore Software Consultants
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About

Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.

About

Buy toll-free numbers and local phone numbers from more than 160 countries without commitment. You can route incoming calls to any phone, PBX, or SIP worldwide. Our global network has multiple layers of redundancy. Make international outbound calls and show any of your business phone numbers as Caller ID. Connect our SIP trunks to your phone system or use the GCF softphone to make outbound calls. Easily set up and modify smart call routing features like auto-attendant / IVR, location & time-based routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more. Easily add or remove virtual numbers, change calling plans, download your invoices and call detail records, modify advanced features, reach live technical support 24/7, and contact your account manager.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises in search of a call accounting software solution

Audience

Companies searching for a global cloud communications platform.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$275 one-time payment
Free Version
Free Trial

Pricing

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's cheap, easy to set up, and works just fine. The support helped me set up a basic auto-attendant and voicemail too.

Cons

  • Nothing to dislike. It's been a good service and they're always fast to reply.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Theodore Software Consultants
Founded: 2006
Australia
www.calltrak.com.au

Company Information

Global Call Forwarding
Founded: 1996
United States
www.globalcallforwarding.com

Alternatives

CommsOffice Express

CommsOffice Express

CommSoft Software Solutions

Alternatives

VXTracker

VXTracker

Connections
BillingFinity

BillingFinity

Tele-Finity
Call Accounting Mate

Call Accounting Mate

Callaccounting.ws

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

No info available.

Integrations

No info available.
Claim Calltrak and update features and information
Claim Calltrak and update features and information
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Claim Global Call Forwarding and update features and information