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About

CallSync is a call-tracking and team-visibility platform for sales and service teams using Android phones for customer calls. Its Android app syncs call logs to a shared web dashboard, where managers can review team activity, search call records, add notes, organize contacts, and monitor follow-ups through reports. Teams can also use CRM features to manage leads, pipeline stages, deals, tasks, and calendars. Call records can include uploaded audio where recording upload is enabled; CallSync does not itself record calls. Optional tools can transcribe and summarize uploaded recordings, while API and webhook options let organizations send call data into other workflows. Admin controls for work profiles and SIM selection help teams manage which calls are shared, and device-level pricing accommodates organizations with multiple phone users.

About

Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Sales and service teams

Audience

Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Version Not Supported
Free Trial Supported

Pricing

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CallSync
Founded: 2026
India
callsyncapp.com

Company Information

Fastcall
Founded: 2007
United States
fastcall.com

Alternatives

Alternatives

HelloDuty

HelloDuty

Brrng Limited
InGenius

InGenius

Upland Software
Call-tracking

Call-tracking

Magnetis

Categories

Call Tracking Supported

Categories

Call Tracking Supported
Telephony Supported

Integrations

Salesforce Not Supported
Slack Not Supported
Twilio Not Supported
WhatsApp Not Supported

Integrations

Salesforce Supported
Slack Supported
Twilio Supported
WhatsApp Supported
Claim CallSync and update features and information
Claim CallSync and update features and information
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Claim Fastcall and update features and information