Related Products
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About
CallSync is a call-tracking and team-visibility platform for sales and service teams using Android phones for customer calls. Its Android app syncs call logs to a shared web dashboard, where managers can review team activity, search call records, add notes, organize contacts, and monitor follow-ups through reports. Teams can also use CRM features to manage leads, pipeline stages, deals, tasks, and calendars. Call records can include uploaded audio where recording upload is enabled; CallSync does not itself record calls. Optional tools can transcribe and summarize uploaded recordings, while API and webhook options let organizations send call data into other workflows. Admin controls for work profiles and SIM selection help teams manage which calls are shared, and device-level pricing accommodates organizations with multiple phone users.
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About
Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Sales and service teams
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Audience
Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
₹149/device/month
The core call-tracking plan starts at ₹149 per connected device per month. Three-month plans are discounted; taxes and optional recording-storage or API/webhook add-ons may be extra.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCallSync
Founded: 2026
India
callsyncapp.com
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Company InformationFastcall
Founded: 2007
United States
fastcall.com
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Alternatives |
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Categories |
Categories |
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Integrations
Salesforce
Not Supported
Slack
Not Supported
Twilio
Not Supported
WhatsApp
Not Supported
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Integrations
Salesforce
Supported
Slack
Supported
Twilio
Supported
WhatsApp
Supported
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