Readymode

Readymode

Readymode (formerly Xencall)
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About

CallPal gives sales teams a dialer their CRM does not have. Reps click to call from a contact record or work a saved campaign one call at a time, and every call is recorded and written back to the CRM record it came from — as a native call activity where the CRM supports one, as a note where it does not. It connects natively to the CRMs larger calling platforms treat as an afterthought: Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble and Less Annoying CRM, plus CSV and Excel import. CallPal is bring-your-own-carrier. Each organisation connects its own SIP trunk, so calls are billed by your carrier at your rate and CallPal never resells or marks up a minute. Your numbers stay yours, and every call presents a company number, never a rep's own line. Managers get analytics per rep and can listen, whisper or barge into a live call. Recordings are encrypted at rest with a retention window you set. Outbound only: no inbound routing, no IVR, no predictive dialing.

About

Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Outbound sales teams of roughly 3-30 reps at small and mid-sized businesses, especially those running a CRM outside the Salesforce and HubSpot mainstream: Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble or Less Annoying CRM. Typical buyers are a sales manager, head of sales or founder who owns outbound directly. Common industries: software and IT services, marketing agencies, staffing and recruiting, insurance, real estate, financial services, construction and renewables. Not suited to contact centres — there is no inbound routing, no IVR and no predictive dialing.

Audience

Telemarketers and call centers of any size

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$150
/license/month
includes all features, all-in-one platform
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude.

Cons

  • Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

CallPal
Founded: 2026
Spain
callpal.co

Company Information

Readymode (formerly Xencall)
Founded: 2014
Canada
readymode.com

Alternatives

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BatchDialer

BatchDialer

BatchService
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Auto Dialer Supported
Power Dialers Supported
Sales Dialers Supported

Categories

Auto Dialer Features

Call Center Management Not Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Not Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Not Supported
Preview Dialer Supported
Progressive Dialer Not Supported
Surveys Not Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Integrations

Pipedrive Supported
ActiveCampaign Supported
Adobe Acrobat Sign Not Supported
Attio Supported
Close Supported
Copper Supported
Dropbox Not Supported
Gmail Not Supported
Gong Not Supported
Google Calendar Not Supported
Google Maps Not Supported
HubSpot CRM Supported
Less Annoying CRM Supported
Nimble Supported
Podio Not Supported
Salesforce Not Supported
Stripe Not Supported
Zillow Not Supported
Zoho CRM Supported
monday AI work platform Not Supported

Integrations

Pipedrive Supported
ActiveCampaign Not Supported
Adobe Acrobat Sign Supported
Attio Not Supported
Close Not Supported
Copper Not Supported
Dropbox Supported
Gmail Supported
Gong Supported
Google Calendar Supported
Google Maps Supported
HubSpot CRM Not Supported
Less Annoying CRM Not Supported
Nimble Not Supported
Podio Supported
Salesforce Supported
Stripe Supported
Zillow Supported
Zoho CRM Not Supported
monday AI work platform Supported
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