Dialfire

Dialfire

cloud IT Services
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About

CallPal gives sales teams a dialer their CRM does not have. Reps click to call from a contact record or work a saved campaign one call at a time, and every call is recorded and written back to the CRM record it came from — as a native call activity where the CRM supports one, as a note where it does not. It connects natively to the CRMs larger calling platforms treat as an afterthought: Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble and Less Annoying CRM, plus CSV and Excel import. CallPal is bring-your-own-carrier. Each organisation connects its own SIP trunk, so calls are billed by your carrier at your rate and CallPal never resells or marks up a minute. Your numbers stay yours, and every call presents a company number, never a rep's own line. Managers get analytics per rep and can listen, whisper or barge into a live call. Recordings are encrypted at rest with a retention window you set. Outbound only: no inbound routing, no IVR, no predictive dialing.

About

Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Outbound sales teams of roughly 3-30 reps at small and mid-sized businesses, especially those running a CRM outside the Salesforce and HubSpot mainstream: Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble or Less Annoying CRM. Typical buyers are a sales manager, head of sales or founder who owns outbound directly. Common industries: software and IT services, marketing agencies, staffing and recruiting, insurance, real estate, financial services, construction and renewables. Not suited to contact centres — there is no inbound routing, no IVR and no predictive dialing.

Audience

Businesses seeking a solution to turn their browser into a complete outbound call center

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I can administer almost everything myself and rarely have to rely on support. And when I do, I get a solution very quickly. It is extremely fail-safe. I can connect and evaluate the data almost anywhere.

Cons

  • For me, there really are no cons. Nothing you can't get solved quickly.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CallPal
Founded: 2026
Spain
callpal.co

Company Information

cloud IT Services
Founded: 2010
Germany
www.dialfire.com

Alternatives

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Auto Dialer Supported
Power Dialers Supported
Sales Dialers Supported

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Supported
Lead Management Supported

Integrations

ActiveCampaign Supported
Attio Supported
Axis LMS Not Supported
Bigin by Zoho CRM Not Supported
Capsule Supported
Close Supported
Firmao CRM Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Insightly Supported
Microsoft Dynamics 365 Not Supported
Nekton.ai Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported
Zendesk Sell Not Supported
Zoho CRM Not Supported

Integrations

ActiveCampaign Not Supported
Attio Not Supported
Axis LMS Supported
Bigin by Zoho CRM Supported
Capsule Not Supported
Close Not Supported
Firmao CRM Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Insightly Not Supported
Microsoft Dynamics 365 Supported
Nekton.ai Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Zendesk Sell Supported
Zoho CRM Supported
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