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About

Enriched with advanced features, cloud-based solutions from CallCenterHosting bring you business success. The success of a call center depends on the efficiency of a dialer and its capabilities to outreach customers. The suitability of dialers depends on the number of agents available and the scale of the need for outreaching customers. Cloud-based call center solutions that help your agents negotiate with customers with the right tools and information. Cloud has taken the call center industry to a completely new level and, it has brought in several innovations that have made it possible to tap the full potential of customer service with the help of cloud-hosted call centers. Use toll free and virtual numbers to communicate and endorse your products or services to your new customers. Steady communication with customers is the key to achieve business success. Companies look for ways to be highly accessible to their customers in terms of how easily the customers connect with them.

About

Our cloud-based solution has unlimited scalability; letting you focus on growing your business and enjoy having no limits for storing your data, big lead files and recordings. We also welcome small companies and we empower them so they can compete with the big players in the market. Runs on top of Amazon EC2 infrastructure to ensure high uptime. Distributed architecture that provides service redundancy and load balancing at all levels. Compliant with secure protocols (HTTPS) and technology standards. Zero installation is required when using our 100% browser-based Admin and Agent interfaces. Remotely manage and talk to your agents from your browser at no cost. Instant free support is provided through a ticket system. Customizable dashboards for real-time monitoring. Highly effective Predictive Dialer with accurate AMD analysis. Support for Broadcasting, Preview and Progressive outbound strategies. Integrated National DNC validation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a virtual toll free solution

Audience

Companies searching for a powerful Call Center solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.49 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallCenterHosting
Founded: 2004
United Kingdom
www.callcenterhosting.com

Company Information

PrimeVoiX
United States
www.primevoix.com

Alternatives

Alternatives

SpitFire

SpitFire

OPC Marketing
uContact

uContact

net2phone
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
KingAsterisk

KingAsterisk

KingAsterisk Technologies
Readymode

Readymode

Readymode (formerly Xencall)
Cybells Dialer

Cybells Dialer

Cybells Technologies

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

No info available.

Integrations

No info available.
Claim CallCenterHosting and update features and information
Claim CallCenterHosting and update features and information
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Claim PrimeVoiX and update features and information