Audience

Companies searching for a powerful Call Center solution

About PrimeVoiX

Our cloud-based solution has unlimited scalability; letting you focus on growing your business and enjoy having no limits for storing your data, big lead files and recordings. We also welcome small companies and we empower them so they can compete with the big players in the market. Runs on top of Amazon EC2 infrastructure to ensure high uptime. Distributed architecture that provides service redundancy and load balancing at all levels. Compliant with secure protocols (HTTPS) and technology standards. Zero installation is required when using our 100% browser-based Admin and Agent interfaces. Remotely manage and talk to your agents from your browser at no cost. Instant free support is provided through a ticket system. Customizable dashboards for real-time monitoring. Highly effective Predictive Dialer with accurate AMD analysis. Support for Broadcasting, Preview and Progressive outbound strategies. Integrated National DNC validation.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

PrimeVoiX
United States
www.primevoix.com

Videos and Screen Captures

PrimeVoiX Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

PrimeVoiX Frequently Asked Questions

Q: What kinds of users and organization types does PrimeVoiX work with?
Q: What languages does PrimeVoiX support in their product?
Q: What kind of support options does PrimeVoiX offer?
Q: What type of training does PrimeVoiX provide?
Q: Does PrimeVoiX offer a free trial?

PrimeVoiX Product Features

Call Center

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Call Recording
Database
IVR / Voice Recognition
Queue Management
Reporting/Analytics