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About

CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel.

About

Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a server application to analyze and evaluate business call traffic

Audience

Companies that need a call accounting solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DAFQUEST
Founded: 2012
Spain
www.dafquest.com/callbroker_report_view.html

Company Information

PBXDom
Founded: 2013
United States
www.pbxdom.com

Alternatives

Alternatives

Calltrak

Calltrak

Theodore Software Consultants
Teltrac

Teltrac

Interpacific Data Management
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
Call SWEET!

Call SWEET!

DATEL Software Solutions
VXTracker

VXTracker

Connections
BillingFinity

BillingFinity

Tele-Finity

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Amazon S3
Asana
Avaya Aura
Basecamp
Capsule
Cisco Unified Communications Manager
Google Calendar
Google Sheets
Google Tasks
Jira
Kayako
Microsoft Dynamics 365
OnePageCRM
Salesforce
Slack
Smartsheet
Twilio
VMware ESXi
Vtiger CRM
Zapier

Integrations

Amazon S3
Asana
Avaya Aura
Basecamp
Capsule
Cisco Unified Communications Manager
Google Calendar
Google Sheets
Google Tasks
Jira
Kayako
Microsoft Dynamics 365
OnePageCRM
Salesforce
Slack
Smartsheet
Twilio
VMware ESXi
Vtiger CRM
Zapier
Claim CallBroker Report View and update features and information
Claim CallBroker Report View and update features and information
Claim PBXDom and update features and information
Claim PBXDom and update features and information