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About

Call Citadel helps small plumbing and HVAC businesses follow up when a customer call goes unanswered. After setup, unanswered calls are forwarded from the business's existing number. Call Citadel starts a text conversation with the caller, gathers the service need, location and urgency, and sends the details to the business owner for a callback. The owner decides how to respond and arrange the work. Customers keep calling the business number they already know. Setup includes carrier registration and approval, which usually takes two to three weeks and can take longer. The free trial lasts 30 days from verified go-live. No credit card is required to start. Service costs 497 US dollars per month after the trial if the business chooses to continue.

About

KeptRing is an AI receptionist for home-service and construction contractors, including HVAC, plumbing, electrical and roofing shops. When a call to the business number goes unanswered, it answers, says it's an automated assistant, asks for the caller's name and callback number, and gathers the job details. It then emails the lead to the contractor right after the call. It doesn't book jobs or text callers. Pricing: Starter is $149 a month per line for 300 answered minutes, Pro is $249 for 600, and Crew is $449 for 1,200. That's about 100/200/400 calls a month if calls run about 2½ minutes. Extra minutes are $0.40 each. 14-day free trial on any plan with up to 250 answered minutes per line: $0 today, card at signup, cancel online. The first 10 paying customers get 20% off for as long as they stay.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners and small teams at U.S. plumbing and HVAC businesses that receive customer calls while working in the field or after hours.

Audience

Home-service and construction contractors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$497 per month
Free Version Not Supported
Free Trial Supported

Pricing

$149/line/month
Starter $149/mo per line (300 answered minutes), Pro $249/mo (600), Crew $449/mo (1,200). Extra minutes $0.40 each. 14-day free trial with up to 250 answered minutes per line. $0 today, card at signup, cancel online.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Call Citadel
Founded: 2026
United States
callcitadel.com

Company Information

KeptRing
United States
keptring.com

Alternatives

Alternatives

Categories

Lead Capture Supported

Categories

AI Receptionists Supported

Integrations

No info available.

Integrations

No info available.
Claim Call Citadel and update features and information
Claim Call Citadel and update features and information
Claim KeptRing and update features and information
Claim KeptRing and update features and information