ReFrame Engage

ReFrame Engage

WSD Digital
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About

Through Calendbook you can create various events, mark the days and times when you are available for appointments, and share links with customers and colleagues. Our goal is to support the remote worker. We work every day to reduce the clicks necessary to manage the agenda and simplify the use of Calendbook.com. The platform will soon launch new features, such as the ability to receive payment in advance for advice, services and events from those who book an appointment through the calendar. Never miss an appointment, you will always have a reminder. Don't worry You can cancel or reschedule your appointments whenever you want. Calendbook respects the time zone of your contacts. Make your contacts know when you are available setting the days and times you prefer. When your contacts book an appointment, Calendbook will only show the times you are available. For all confirmed appointments, Calendbook creates an event directly on your Google Calendar.

About

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and teams seeking a tool to create events, manage links, and schedule appointments

Audience

Businesses interested in a solution to connect with their clients and improve customer experience

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€4 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Calendbook.com
Italy
www.calendbook.com

Company Information

WSD Digital
United States
reframesolutions.com/engage/

Alternatives

Alternatives

Breeze

Breeze

Breeze Calendar
LiveAgent

LiveAgent

Quality Unit
Calendarscope

Calendarscope

Duality Software

Categories

Calendar Supported

Categories

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
IVR / Voice Recognition Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Not Supported
Multi-User Collaboration Not Supported
Voice Mail Not Supported

Integrations

Microsoft Outlook Supported
Gmail Supported
Google Supported
Google Calendar Supported
Google Cloud Platform Not Supported
Google Meet Supported
Google Sheets Supported
Mailchimp Supported
Microsoft Office 2021 Not Supported
Nekton.ai Supported
Slack Supported
Trello Supported
WhatsApp Not Supported
Zapier Supported
Zoom Supported

Integrations

Microsoft Outlook Supported
Gmail Not Supported
Google Not Supported
Google Calendar Not Supported
Google Cloud Platform Supported
Google Meet Not Supported
Google Sheets Not Supported
Mailchimp Not Supported
Microsoft Office 2021 Supported
Nekton.ai Not Supported
Slack Not Supported
Trello Not Supported
WhatsApp Supported
Zapier Not Supported
Zoom Not Supported
Claim Calendbook.com and update features and information
Claim Calendbook.com and update features and information
Claim ReFrame Engage and update features and information
Claim ReFrame Engage and update features and information