CXONCLOUD vs. eTrove Comparison


CXONCLOUD UNLOC Ltd.	eTrove	+	+
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About CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.	About Traditional marketing and word-of-mouth referrals are hard to track and have inconsistent results. eTrove is a mobile referral and rewards platform customized to your office, with detailed reporting and end-to-end referral visibility. eTrove is where your clients are – on their smartphones. It’s seamless, useful, and integrated, consistently maintaining positive, two-way communication that increases satisfaction on both sides. Your clients interact on their smartphones to earn points. They benefit from mentioning your services, reposting knowledge, retweeting tips, and referring friends. Your clients feel appreciated redeeming their points for valuable gifts chosen from sought-after, nationally recognized brands that you have chosen, to create a customized catalogue. Thanks to the high level reporting dashboard and robust analytics, you immediately grasp what is making a difference for your staff and customers, and can adjust marketing accordingly.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Product sellers (both e-commerce and in-store), Service Industry, Event Sellers, HR, CRM/POS Resellers	Audience Businesses in need of a referral and rewards platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39.00/month Premium Experience @ $39.00/month paid annually. Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Super-premium Experience @ $ 49 /month (paid annually) Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Enterprise Experience: Please email sales@cxoncloud.com Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information UNLOC Ltd. Founded: 2009 London cxoncloud.com	Company Information eTrove Founded: 2016 Canada www.etrove.ca
Alternatives impact.com/advocate impact.com	Alternatives GrowSurf
Voucherify	Mention Me
Sessionly	Ambassador Referral Marketing Ambassador
Revetize	ReferralCandy ReferralCandy.com
TrueLoyal View All	Referral Rocket View All
Categories Appointment Reminder Supported Appointment Scheduling Supported Customer Experience Supported Customer Loyalty Supported Email Marketing Supported Event Booking Supported Loyalty Management Supported Marketing Automation Supported Referral Supported Retail Management Supported Sentiment Analysis Supported Transactional Email Supported	Categories Referral Supported
Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Not Supported Rewards Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Supported Room Booking Management Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Not Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Not Supported Event Triggered Email Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Not Supported Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Not Supported Wait List Management Not Supported Website Management Not Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported White Label Not Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported Retail Management Features Commission Management Not Supported CRM Supported eCommerce Supported Email Marketing Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Not Supported Multi-Location Supported Order Management Not Supported Purchase Order Management Not Supported Reporting/Analytics Supported Returns Management Not Supported	Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Not Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Not Supported Loyalty Program Supported Referral Tracking Not Supported Rewards Management Supported
Integrations Shopify Supported View All 1 Integration	Integrations Shopify Not Supported
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