CXONCLOUD vs. eSputnik Comparison


CXONCLOUD UNLOC Ltd.	eSputnik	+	+
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About CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.	About Behavior-based bulk and automated omnichannel campaigns. Use advanced multichannel marketing strategies to increase business efficiency. Build a loyal audience and retain customers. Collect customer information based on browser behavior, sent messages, cart status, and CRM records. Create best personalized recommendations to build profitable long-term relationships. Send bulk promo campaigns and triggered series with recommendations in all channels. Employ up-sell to increase purchase frequency. Get started with digital marketing right away! Send custom designed campaigns on the first day of registration! Use ready-made workflows for any event, from abandoned carts to personalized greetings. Free support for businesses at any stage of development. Personalize every interaction in each channel based on real-time user behavior data. Increase sales with loyalty programs, individual promocodes, and personalized discounts for each customer.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Product sellers (both e-commerce and in-store), Service Industry, Event Sellers, HR, CRM/POS Resellers	Audience Businesses of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39.00/month Premium Experience @ $39.00/month paid annually. Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Super-premium Experience @ $ 49 /month (paid annually) Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Enterprise Experience: Please email sales@cxoncloud.com Free Version Supported Free Trial Supported	Pricing $1.99 one-time Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros In our company we often use eSputnik to launch Email and SMS campaigns and we really like its simplified editor with AMP support and multi-language features. In addition, eSputnik team developed the design of email templates especially for our company. I was pleasantly surprised by the excellent and simplified drag & drop editor and user friendly interface. It makes eSputnik a great email automation tool for beginners. In addition, eSputnik team provides the development of free email template in corporate style of your website. A really interesting free option. Cons I didn't find serious disadvantages. Maybe it would be better to integrate eSputnik with Instagram Ads. That would be a really useful feature. It would be great to increase the number of free emails at least from 2500 to 3500.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information UNLOC Ltd. Founded: 2009 London cxoncloud.com	Company Information eSputnik Founded: 2012 United States esputnik.com
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Categories Appointment Reminder Supported Appointment Scheduling Supported Customer Experience Supported Customer Loyalty Supported Email Marketing Supported Event Booking Supported Loyalty Management Supported Marketing Automation Supported Referral Supported Retail Management Supported Sentiment Analysis Supported Transactional Email Supported	Categories Email Marketing Supported Marketing Automation Supported SMS Marketing Supported
Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Not Supported Event Triggered Email Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Not Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Supported Room Booking Management Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Not Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Supported Online Payments Supported Online Registration Supported Social Media Promotion Not Supported Wait List Management Not Supported Website Management Not Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Not Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported White Label Not Supported Referral Features Affiliate Marketing Not Supported Campaign Management Supported Contact Management Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Not Supported Rewards Management Supported Retail Management Features Commission Management Not Supported CRM Supported eCommerce Supported Email Marketing Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Not Supported Multi-Location Supported Order Management Not Supported Purchase Order Management Not Supported Reporting/Analytics Supported Returns Management Not Supported	Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported Show More Features SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Not Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Shopify Supported AWeber Not Supported Axis LMS Not Supported CS-Cart Free Not Supported Facebook Not Supported Gmail Not Supported Google Analytics Not Supported Google Contacts Not Supported Retently Not Supported SaveMyLeads Not Supported Slack Not Supported Stackreaction Not Supported Stripo.email Not Supported Trello Not Supported Weblium Not Supported Wufoo Not Supported Zapier Not Supported Show More Integrations View All 1 Integration	Integrations Shopify Supported AWeber Supported Axis LMS Supported CS-Cart Free Supported Facebook Supported Gmail Supported Google Analytics Supported Google Contacts Supported Retently Supported SaveMyLeads Supported Slack Supported Stackreaction Supported Stripo.email Supported Trello Supported Weblium Supported Wufoo Supported Zapier Supported Show More Integrations View All 17 Integrations
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