CSOne

CSOne

Libran Business Systems
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

SmartEquip provides a platform that allows fleets to deliver product support information to all of their technicians for all of the brands in their fleet. Reduce down-time by ordering the right part for the repair. SmartEquip delivers serial number specific parts lists and schematics so equipment owners can get their equipment up and running faster. Up-to-date serial numbers specific electronic parts diagrams. Technicians spend up to 50% of their time diagnosing repairs and identifying parts. With all of the information at their fingertips, SmartEquip Procurement can double technician wrench time. A custom platform that delivers smart catalog technology, support materials and ordering functionality to all direct customers, dealers, and distributors. A fully-branded white label marketplace that leverages our existing smart catalog technology to host and transact multiple brands.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Equipment owners in need of an equipment lifecycle management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

SmartEquip
Founded: 2000
United States
www.smartequip.com

Alternatives

Walkabout

Walkabout

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Alternatives

Quadra

Quadra

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FieldAx

FieldAx

Merfantz Technologies
FieldEdge

FieldEdge

Xplor
Flobot

Flobot

Fresh Milk Software

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Point of Rental
RentalMan

Integrations

Point of Rental
RentalMan
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