CSOne

CSOne

Libran Business Systems
CSOne ServiceTrade

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CSOne:

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
ServiceTrade:

About

Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.
CSOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceTrade:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
CSOne:

Audience

Companies in need of a Field Service Management platform
ServiceTrade:

Audience

Commercial service contractors in various industries, including fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical
CSOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ServiceTrade:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CSOne:

API

Offers API Not Supported
ServiceTrade:

API

Offers API Not Supported
CSOne:

Screenshots and Videos

ServiceTrade:

Screenshots and Videos

CSOne:

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported
ServiceTrade:

Pricing

$59.00/month/user
Self Starter - $0
Select - $59
Premium - $99
Enterprise - $139
Free Version Supported
Free Trial Supported
CSOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceTrade:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CSOne:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ServiceTrade:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CSOne:

Company Information

Libran Business Systems
United States
csone.biz/en/
ServiceTrade:

Company Information

ServiceTrade
Founded: 2013
United States
www.servicetrade.com
CSOne:

Alternatives

Walkabout

Walkabout

Walkabout Software
ServiceTrade:

Alternatives

BuildOps

BuildOps

4.9 out of 5 stars
CSOne:
Quadra

Quadra

ERTH Corporation
ServiceTrade:
Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
5.0 out of 5 stars
CSOne:
FieldAx

FieldAx

Merfantz Technologies
ServiceTrade:
CSOne:
FieldEdge

FieldEdge

Xplor
ServiceTrade:
CSOne:
ServiceTrade:
FieldEdge

FieldEdge

Xplor
CSOne:

Categories

ServiceTrade:

Categories

Appliance Repair Supported
Fire Inspection Supported
HVAC Supported
Inspection Supported
Service Dispatch Supported
CSOne:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
ServiceTrade:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
CSOne:

Integrations

AnswerForce Not Supported
COZYROC SSIS+ Suite Not Supported
Google Calendar Not Supported
PartsLedger Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
ServiceForms Not Supported
WordPress Not Supported
Zapier Not Supported
magicplan Not Supported
ServiceTrade:

Integrations

AnswerForce Supported
COZYROC SSIS+ Suite Supported
Google Calendar Supported
PartsLedger Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Accounting Supported
Sage Intacct Supported
ServiceForms Supported
WordPress Supported
Zapier Supported
magicplan Supported
CSOne:
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ServiceTrade:
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