CSOneLibran Business Systems
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Service Pro StreamService Pro Stream, LLC
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
Service Pro Stream is field service management software for appliance repair, HVAC, and plumbing companies. It handles online booking, scheduling, dispatch, and customer communication in one system.
Customers book through a conversational interface that captures the appliance make, model, and problem. They can photograph the dataplate and the model and serial numbers are read from the image, so the technician can look up parts before arriving.
Dispatch runs on rules you set per technician: how far from home base a job can be, how far apart consecutive jobs can be, and how far the first and last calls can sit from the starting point. The engine enforces these when it offers time slots.
Technicians work from any phone browser. The portal installs to the home screen with no app store download. They see customer notes, photos, and captured model numbers, search parts, and record work on site.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of a Field Service Management platform
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Audience
Independent and small multi-technician service companies in appliance repair, HVAC, and plumbing. Built for shops running one to fifty technicians that find enterprise field service platforms too complex and too expensive.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$45 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationService Pro Stream, LLC
Founded: 2026
United States
serviceprostream.com
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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