CSOneLibran Business Systems
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
As a maintenance professional, you have a lot on your plate. Juggling tasks, coordinating field agents, and meeting client expectations consumes hours out of your day. Serfy offers you a comprehensive field service software solution. You can create, assign and track tasks, communicate with clients, and digitise your paperwork – all from one, user-friendly application. Who’s doing what? When is it due? With Serfy, turn customer reports into tasks and assign them to field agents in seconds. Manage tasks in real time by keeping track of your jobs in one window. With multiple employees in the field, micro-managing them is stressful and time-consuming. Allocate jobs to your agents and receive reports in real time, keeping you one step ahead. Clients can effortlessly report issues via Serfy. You can automate task assignments or quickly assign tasks and meet their needs. We help you cultivate better relationships with the people who matter most to your business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a Field Service Management platform
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Audience
Companies searching for a solution to create, assign and track tasks, communicate with clients, and digitize their paperwork
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationSerfy
Founded: 2012
Lithuania
www.serfy.io
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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