CSOne

CSOne

Libran Business Systems
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

FieldMind by Very Technology is an AI-powered assistant designed for field technicians, delivering instant access to an organization’s full repair playbook, including documentation, tribal knowledge, repair logs, and more, via any tablet or mobile device. It enables step-by-step guidance, diagnostics, and checklists tailored to each fix, helping technicians perform first-time correct repairs and avoid repeated truck rolls. It ingests existing sources such as manuals, Slack threads, and legacy notes to make all knowledge instantly searchable, and continuously learns from every interaction to preserve expertise even when senior technicians leave. Built for scale and enterprise-grade security, FieldMind integrates with your stack, keeps your data yours, and supports faster onboarding, higher consistency across field teams, and improved repair outcomes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a Field Service Management platform

Audience

Field service operations and maintenance managers wanting a solution to equip technicians with real-time, expert-level guidance in the field

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Very
Founded: 2011
United States
www.verytechnology.com/fieldmind

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Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

Google Drive Not Supported
Jira Not Supported
Slack Not Supported

Integrations

Google Drive Supported
Jira Supported
Slack Supported
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