CSOne

CSOne

Libran Business Systems
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

Call&Report is a powerful and efficient GPS system for planning, administering and monitoring winter maintenance work and other field work, such as green area maintenance and property maintenance. Our Call&Report GPS system is a market leader in its segment – over 160 municipalities and entrepreneurs in Scandinavia and Europe use Call&Report. Using our system, they can ensure that tax money is spent wisely and effectively, guarantee timely and accurate service delivery, and assure a high level of service quality. You select the GPS equipment that best suits your business; Call&Report provides flexibility and lets you choose between using portable GPS transmitters, mounted GPS transmitters or an app on your mobile phone (available for both iOS and Android). For all logged tasks, driver, date, start and completion times and GPS tracks will be recorded automatically. It is possible to log more information; the driver could also log e.g. quantities of material, obstacles or potholes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Companies wanting a GPS system for planning, administering and monitoring winter maintenance work

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Enera
www.call-report.com

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

Quadra

Quadra

ERTH Corporation
Quadra

Quadra

ERTH Corporation
FieldEdge

FieldEdge

Xplor
Flobot

Flobot

Fresh Milk Software
FieldAx

FieldAx

Merfantz Technologies
Flobot

Flobot

Fresh Milk Software

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

No info available.

Integrations

No info available.
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