CRMUnleashedForce Software
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HarrisData CRMHarrisData
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Related Products
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About
With CRMUnleashed Help desk software you can view an easy-to-understand comprehensive visualization of your support department, enable or disable dashboard views with a click of a mouse. With the web-based CRMUnleashed help desk application you have access to your data whenever and wherever you need it. All you need is a web browser and internet access along with a computer/laptop/iPhone/iPad or another device that supports web browsing, and you have the ability to keep your finger on the pulse of your support department from anywhere. Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer your customers secure web portal access from where your customers can create cases, view existing cases, and communicate with the support staff assigned to their cases. Getting and keeping customers is crucial and increasing their satisfaction is paramount.
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About
HarrisData Offers Three CRM Modules. CustomerFirst® provides the support, help desk and quality tracking functionalities required to empower each department within your organization to maintain customer information and to view it in the context of their particular function. The solution manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. SalesFirst® is designed to help companies manage their sales organizations, prospects and customers. A significant tool for the salesperson, SalesFirst® captures all historical and critical data about the prospect. Competitive information can be compiled and tracked to assist in determining the best sales approach given the competition. WebFirst® is where the customer can access, update and create support incidents online 24/7/365. This extension of our CRM solutions will also allow you to download software updates from the web whenever you need them.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a 360 degree visualization solution for their processes
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Audience
Organizations interested in a modular CRM solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForce Software
www.crmunleashed.com
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Company InformationHarrisData
Founded: 1972
United States
www.harrisdata.com/software/crm
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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