CORE Enterprise

CORE Enterprise

WiserEdge Innovations
+
+

Related Products

  • EcholoN
    50 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Freshservice
    2,173 Ratings
    Visit Website
  • RealCISO
    223 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • Maintenance Care
    296 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    716 Ratings
    Visit Website
  • OrangeHRM Advanced
    333 Ratings
    Visit Website
  • Cerberus FTP Server
    159 Ratings
    Visit Website

About

CORE Enterprise is an operations platform that brings service requests, employee onboarding, procurement, asset tracking, facilities, IT operations, time and contract workflows, and compliance preparation into one application. Teams can route requests between departments, assign onboarding tasks to service desk queues, and connect purchasing, receiving, and asset records. The platform includes knowledge management, floor plans, room and desk booking, preventive maintenance, endpoint and Active Directory tools, and CMMC Level 2 and NIST 800-171 control tracking with SSP generation. It is designed for organizations coordinating administrative and operational workflows across departments. CORE is available as a vendor-hosted service or for on-premise deployment using Windows Server, IIS, SQL Server, and Active Directory. Licensing is annual by organization and module group, without per-user fees.

About

If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of 50 to 500 people running several disconnected systems or require compliance for CMMC or NIST.

Audience

Small to large businesses worldwide

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Annual, per-organization licensing by module group, with no per-user fees. Hosted and on-premise deployment are available. Multi-site and multi-year options are offered; pricing is quoted.
Free Version Not Supported
Free Trial Not Supported

Pricing

$4.00/month/user
Basic: starts at $4 per agent per month
Team: starts at $9 per agent per month
Pro: starts at $19 per agent per month
Enterprise: starts at $29 per agent per month
Enterprise Plus: starts at $39 per agent per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

WiserEdge Innovations
Founded: 2026
United States
coreea.app/

Company Information

Cayzu
Founded: 2013
Canada
www.cayzu.com

Alternatives

No Alternatives

Alternatives

Categories

Service Desk Supported

Categories

Customer Service Supported
Help Desk Supported
Issue Tracking Supported
Service Desk Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Mobile Access Not Supported
Procurement Management Not Supported
Remote Control Supported
Self Service Portal Not Supported
SLA Management Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Issue Tracking Features

Assignment Management Not Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Integrations

Active Directory Supported
Dropbox Not Supported
Facebook Not Supported
Google Analytics Not Supported
Highrise Not Supported
HubSpot CRM Not Supported
Jira Not Supported
Jira Service Management Not Supported
Jira Work Management Not Supported
LiveChat Not Supported
Microsoft Entra ID Supported
Microsoft Teams Supported
Olark Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Not Supported
Stackreaction Not Supported
SurveyMonkey Not Supported
X (Twitter) Not Supported
tawk.to Not Supported

Integrations

Active Directory Supported
Dropbox Supported
Facebook Supported
Google Analytics Supported
Highrise Supported
HubSpot CRM Supported
Jira Supported
Jira Service Management Supported
Jira Work Management Supported
LiveChat Supported
Microsoft Entra ID Not Supported
Microsoft Teams Not Supported
Olark Supported
QuickBooks Online Advanced Supported
Salesforce Supported
Stackreaction Supported
SurveyMonkey Supported
X (Twitter) Supported
tawk.to Supported
Claim CORE Enterprise and update features and information
Claim CORE Enterprise and update features and information
Claim Cayzu and update features and information
Claim Cayzu and update features and information