CMDBuild vs. Ivanti Comparison


CMDBuild Tecnoteca	Ivanti
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CMDBuild	Ivanti
		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 4.6 out of 5 stars 2,199 Ratings Visit Website for Freshservice Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 4.2 out of 5 stars 244 Ratings Visit Website for Serviceaide SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 4.5 out of 5 stars 297 Ratings Visit Website for SuperOps Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 4.5 out of 5 stars 679 Ratings Visit Website for Auvik JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 4.8 out of 5 stars 30 Ratings Visit Website for JDisc Discovery Pipefy Pipefy is the AI-driven Business Orchestration and Automation Technologies (BOAT) platform that delivers enterprise results in days, not months. Designed as a secure orchestration layer, Pipefy bridges the gap between rigid legacy systems (ERPs/CRMs) and agile business needs. It allows IT teams to centralize disparate processes under a single control plane, eliminating Shadow IT through an Adaptive Governance framework. Key Capabilities: • Process Orchestration: Manage complex, non-linear workflows across departments without replacing core systems. • Enterprise iPaaS: Native connectors for the main systems of records to unify data silos. • Agentic AI: Deploy autonomous AI agents for document analysis and task execution using a BYOLLM (Bring Your Own LLM) engine. • Security: SOC2 Type II and ISO 27001 certified with granular RBAC. Empower your team to modernize operations and reduce the development backlog with Pipefy. 4.6 out of 5 stars 594 Ratings Visit Website for Pipefy EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 4.5 out of 5 stars 119 Ratings Visit Website for EZO AssetSonar Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call. 4.9 out of 5 stars 25 Ratings Visit Website for ServoDesk NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 4.7 out of 5 stars 6,907 Ratings Visit Website for NinjaOne
CMDBuild: About CMDBuild allows the management of a database of assets, like assets and business resources, equipment leased to customers, technological infrastructure, and systems. It has native mechanisms to model the database, design workflow, configure reports and dashboards, build connectors with external systems, geo-refer assets, and administer the system. Through these features, it allows the client to keep under control the situation of assets, knowing at all times the composition, dislocation, functional relations, rules for updating over time, and managing the complete life-cycle. The core code is kept separate from the business logic, to ensure maximum extensibility and to allow the use of CMDBuild as a base system to create custom and configurable vertical applications. Starting from CMDBuild we created the READY2USE version: a configuration ready to be used in a production environment, born from the experience gained in ten years of working with our clients.	Ivanti: About Ivanti offers integrated IT management solutions designed to automate and secure technology across organizations. Their Unified Endpoint Management platform provides intuitive control from a single console to manage any device from any location. Ivanti’s Enterprise Service Management delivers actionable insights to streamline IT operations and improve employee experiences. The company also provides comprehensive network security and exposure management tools to protect assets and prioritize risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility.
CMDBuild: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Ivanti: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Supported
CMDBuild: Audience Companies requiring an open source web enterprise environment solution	Ivanti: Audience IT leaders and organizations seeking integrated, scalable solutions to automate IT management, enhance security, and improve employee technology experiences
CMDBuild: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Ivanti: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
CMDBuild: API Offers API Not Supported	Ivanti: API Offers API Not Supported
CMDBuild: Screenshots and Videos View more images or videos	Ivanti: Screenshots and Videos No images available
CMDBuild: Pricing No information available. Free Version Supported Free Trial Supported	Ivanti: Pricing No information available. Free Version Not Supported Free Trial Not Supported
CMDBuild: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Ivanti: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

CMDBuild: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Ivanti: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
CMDBuild: Company Information Tecnoteca Founded: 2000 Italy www.cmdbuild.org/en/products/cmdbuild	Ivanti: Company Information Ivanti Founded: 2017 United States www.ivanti.com
CMDBuild: Alternatives OXARI Infonet Projekt SA	Ivanti: Alternatives NinjaOne 4.7 out of 5 stars
CMDBuild: Canfigure 5.0 out of 5 stars	Ivanti: EZO AssetSonar EZO 4.5 out of 5 stars
CMDBuild: iET ITSM iET Solutions	Ivanti: Applivery
CMDBuild: Symphony SummitAI	Ivanti: Ivanti Autonomous Endpoint Management Ivanti 5.0 out of 5 stars
CMDBuild: Ivanti ITSM Ivanti 5.0 out of 5 stars View All	Ivanti: Ivanti Secure Access Framework Ivanti View All
CMDBuild: Categories IT Asset Management Supported IT Management Supported IT Service Supported ITSM Supported	Ivanti: Categories Application Control Supported Application Delivery Controllers (ADC) Supported Application Dependency Mapping Supported Application Security Supported Application Security Orchestration and Correlation (ASOC) Supported Application Security Posture Management (ASPM) Supported Business Intelligence Supported Cloud Cost Management Supported Cloud Migration Supported Configuration Management Supported Digital Experience Monitoring Supported Document Management Supported Endpoint Management Supported Endpoint Privilege Management Supported Endpoint Protection Supported Exposure Management Supported File Sync Supported GRC Supported Help Desk Supported Hyperautomation Supported IT Asset Management Supported IT Automation Supported IT Management Supported IT Security Supported IT Service Supported ITSM Supported License Management Supported Mobile Device Management (MDM) Supported Multi-Factor Authentication (MFA) Supported Network Access Control (NAC) Supported Network Security Supported Patch Management Supported Project Portfolio Management Supported Reporting Supported Risk-Based Vulnerability Management Supported Secure Remote Access Supported Shadow IT Discovery Supported Software-Defined Perimeter (SDP) Supported Terminal Emulators Supported Unified Endpoint Management (UEM) Supported VPN Supported Vulnerability Management Supported Web Application Firewalls (WAF) Supported Zero Trust Network Access (ZTNA) Supported Zero Trust Security Supported
CMDBuild: IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported
CMDBuild: Integrations CardinalOps Not Supported Ivanti Autonomous Endpoint Management Not Supported Ivanti Connect Secure Not Supported Ivanti IIoT Not Supported Ivanti ITSM Not Supported Ivanti Secure Access Framework Not Supported	Ivanti: Integrations CardinalOps Supported Ivanti Autonomous Endpoint Management Supported Ivanti Connect Secure Supported Ivanti IIoT Supported Ivanti ITSM Supported Ivanti Secure Access Framework Supported View All 23 Integrations
CMDBuild: Claim CMDBuild and update features and information Claim CMDBuild and update features and information	Ivanti: Claim Ivanti and update features and information Claim Ivanti and update features and information