CCManager

CCManager

C&C Especialistas
RepairDesk

RepairDesk

5.0 out of 5 stars
CCManager RepairDesk

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CCManager:

About

CCManager is a cloud-based repair shop management application for businesses that service mobile phones, computers, printers and other electronics. It helps staff organize customer records and repair work orders, document devices with photos and QR codes, and track each job through the service process. The system also includes inventory management, point of sale, accounts receivable and support for partial payments, along with cash register closing workflows. Shops can send customers repair updates through WhatsApp, print thermal receipts and manage routine sales and service activity in one web-based workspace. Designed for independent repair businesses and service teams, CCManager brings intake, repair tracking, payments and shop operations together without requiring a locally installed server.
RepairDesk:

About

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.
CCManager:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RepairDesk:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
CCManager:

Audience

Repair shops.
RepairDesk:

Audience

Repair Shops
CCManager:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
RepairDesk:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CCManager:

API

Offers API Not Supported
RepairDesk:

API

Offers API Not Supported
CCManager:

Screenshots and Videos

No images available
RepairDesk:

Screenshots and Videos

CCManager:

Pricing

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Version Not Supported
Free Trial Supported
RepairDesk:

Pricing

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Version Not Supported
Free Trial Supported
CCManager:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RepairDesk:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
RepairDesk:

Pros & Cons from Real Users

Pros

  • Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business.

Cons

  • I guess the only downside is well I cant think of one.
CCManager:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
RepairDesk:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CCManager:

Company Information

C&C Especialistas
Colombia
ccmanager-app.com
RepairDesk:

Company Information

RepairDesk
Founded: 2014
United States
www.repairdesk.co
CCManager:

Alternatives

RepairDesk:

Alternatives

Fixably

Fixably

5.0 out of 5 stars
CCManager:
RepairDesk:
BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
4.6 out of 5 stars
CCManager:
RepairDesk:
CCManager

CCManager

C&C Especialistas
CCManager:
RepairDesk:
RepairShopr

RepairShopr

1.5 out of 5 stars
CCManager:
RepairDesk:
CCManager:

Categories

Repair Shop Supported
RepairDesk:

Categories

CRM Supported
Help Desk Supported
HVAC Supported
Point of Sale Supported
Repair Shop Supported
RepairDesk:

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Supported
Consignments Not Supported
Customer Purchase History Not Supported
Jewelry Design Not Supported
Marketing Management Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported
CCManager:

Integrations

Mailchimp Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square for Retail Not Supported
Stripe Not Supported
Tyro EFTPOS Not Supported
WhatsApp Supported
Xero Not Supported
RepairDesk:

Integrations

Mailchimp Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Square Appointments Supported
Square POS Supported
Square Payments Supported
Square for Retail Supported
Stripe Supported
Tyro EFTPOS Supported
WhatsApp Not Supported
Xero Supported
CCManager:
Claim CCManager and update features and information
Claim CCManager and update features and information
RepairDesk:
Claim RepairDesk and update features and information
Claim RepairDesk and update features and information