Repair Right
Repair Right is a Shopify app that helps repair shops manage intake and service tickets within the retail system they use for sales. Staff can create jobs from Shopify POS, record repair details, and track each ticket through the repair workflow, including a queue for jobs needing attention. The app connects repair parts to Shopify inventory and returns stock when a ticket is canceled. Shops can print claim checks and work orders, take deposits and pickup payments through Shopify checkout, and export ticket data as CSV. Customers can check repair progress on a status page and receive email updates as work advances. Repair Right is intended for Shopify merchants handling phone and electronics, computer, bicycle, watch and jewelry, musical instrument, footwear, small-engine, sewing-machine, and vacuum repairs.
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RepairHQ
RepairHQ is cloud-based shop management software for independent repair and service businesses. It brings repair tickets, estimates, customer approvals, invoices, parts inventory, purchasing, point of sale, customer records and communications, staff roles, time tracking, and reporting into a shared workspace. Shops can capture intake details, add technician notes and parts to jobs, and share customer portal links for approvals and repair-status updates. RepairHQ also supports customer messaging, multi-location operations, and business reporting. It is designed for owners, managers, technicians, and counter staff at repair shops, including phone, computer, game-console, and other electronics repair businesses. Plans support single- and multi-location shops, with location and active-staff limits that vary by plan.
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Repair Karte
Repair Karte is browser-based management software for repair shops and retail counters. It organizes customer and item intake as repair tickets, recording reported problems, estimates, due dates, storage locations, and work status. Shops can send email updates, request estimate approval, and provide customers with a repair-status page. The system supports deposits, checkout, cash and card or split payments, register closing, parts inventory, repair tags, estimates, invoices and receipts. Additional workflows include mail-in jobs, on-site service scheduling, and importing existing records from spreadsheets. Repair Karte serves businesses repairing electronics, instruments, watches, footwear, bicycles, cameras, appliances, eyewear, and clothing. It runs in a web browser without local installation. The free plan allows up to 100 repairs per month, while paid plans provide higher repair limits and additional features.
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Fixably
5.0 out of 5 stars
(3 Ratings)
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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