Audience
Independent repair shops and service businesses; owners, managers, technicians and counter staff at single-location and multi-location phone, computer and electronics repair businesses.
About RepairHQ
RepairHQ is cloud-based shop management software for independent repair and service businesses. It brings repair tickets, estimates, customer approvals, invoices, parts inventory, purchasing, point of sale, customer records and communications, staff roles, time tracking, and reporting into a shared workspace. Shops can capture intake details, add technician notes and parts to jobs, and share customer portal links for approvals and repair-status updates. RepairHQ also supports customer messaging, multi-location operations, and business reporting. It is designed for owners, managers, technicians, and counter staff at repair shops, including phone, computer, game-console, and other electronics repair businesses. Plans support single- and multi-location shops, with location and active-staff limits that vary by plan.
Other Popular Alternatives & Related Software
Fixably
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
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- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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SmartRepair System
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Digital Wrench
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Digital Wrench covers repair order tracking, inventory management, invoice history, customer tracking, time tracking, invoicing, marketing, customer scheduling, work orders, estimates, and much more. You can also customize the invoice printouts, several reports, and the vehicle/unit screen to match your business needs.
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Pricing
Starting Price:
$49/business/month
Pricing Details:
Starter is $49/month per business for one location and five active staff. Growth is $99/month for up to three locations and 15 active staff; Scale is $199/month for up to 10 locations and 50 active staff. New shops can try Growth free for 14 days without a credit card. Optional messaging, AI, storage, payment processing and other provider services may incur separate charges.
Free Trial:
Free Trial available.
Company Information
RepairHQ
United States
www.repairhq.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
