CATIEStatus Solutions
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OneViewGranicus
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Related Products
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About
CATIE is a customizable resident engagement platform designed to keep seniors informed, active, and connected by unifying communication, self-service features, and staff alerts into one intuitive system. It delivers digitized content, such as resident check-in, weather forecasts, dining services, event registration, mail arrival indicators, and meal and activity reminders, alongside tools like email, staff and community directories, LifeBio profiles, CATIE Radio, and two-way messaging. Accessible via three tailored interfaces, an always-on in-room appliance (CATIE Portal), a browser-based portal for personal devices (CATIE Web), and a digital signage application for common-area TVs (CATIE TV), it ensures even technology-averse residents can easily view community updates and access services, while automatically notifying staff of individual needs.
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Senior living communities and care teams requiring a tool to deliver timely information, enable self-service options, and streamline communication between residents, staff, and families
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationStatus Solutions
Founded: 2001
United States
www.statussolutions.com/resident-engagement-catie/
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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