PRO-T-S
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations. PRO-T-S is a modular telephony system that features seamless connectivity with numerous CATI systems. It also offers study-selectable dialing modes and is scalable to your phone room needs. Features multiple dialing modes that are user-variable and accessible across multiple locations, projects, CATI interfaces, and telephony configurations. PRO-T-S pays for itself in under a year, and often in as little as six months. PRO-T-S helps you increase productivity, revenues, and profits by lowering system cost and boosting labor savings.
Learn more
Checker Software
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently.
Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools.
Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.
Learn more
Eldermark
Deliver a measurable ROI on workflow process improvements, revenue optimization, marketing and business development, and improved clinical outcomes. Seamlessly connect your entire community, empower your staff to work more efficiently, and generate a holistic view of your community’s financial performance to get the proactive insights you need to streamline your operations and optimize revenue. By centralizing all of your clinical and business operations onto one platform, you’ll give yourself the simplified solutions, economies of scale and enhanced security you need to become a world-class care provider. Gain better insight into your performance against your financial and occupancy goals, improve the safety and satisfaction of your residents and staff, and finally get ahead of the flood of issues you face every day.
Learn more
eMenuCHOICE
eMenuCHOICE is an award-winning, cloud-based, Point-of-Sale application for senior living communities that improves staff efficiency, increases resident satisfaction and simplifies billing, greatly reducing the number of mistakes that lead to lost revenue. Communities using eMenuCHOICE can also offer online ordering, reservation booking and scheduled order delivery & pickup. eMenuCHOICE was built exclusively for assisted living, independent living, memory care and skilled nursing communities and works great for all venues within a community or campus.
For many residents, mealtime is the most important part of the day. The resident-centered design of eMenuCHOICE encourages staff to promote a better dining experience, so residents feel safe, empowered, and known. Profile images, special diet information and meal plan balances are displayed prominently to reduce mistakes and break down communication barriers allowing for a more seamless and enjoyable mealtime experience for everyone.
Learn more
