Buzzspot

Buzzspot

Buzzspot.co
ChatBot

ChatBot

LiveChat Software
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About

Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.

About

Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small & Medium Businesses, Startups, E-Commerce & DTC Brands (Shopify, WooCommerce), Web, SEO & Marketing Agencies, Professional Services & High-Value Inbound Verticals (Real Estate, Dental & Healthcare Clinics, Legal Practices, Home Services), SaaS & Tech Platforms

Audience

Businesses that want to design and create and deploy their own chatbot for customer service and customer experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • ChatBot is a great solution when it comes to handling online customer queries. Setting up the tool, deploying as well as customization is easy The tool is fast and online 24/7. It makes chatting with clients seamless and connecting them to the right specialists easy as well.

Cons

  • The tool is amazing and no issues with this tool.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Buzzspot.co
www.buzzspot.co

Company Information

LiveChat Software
Founded: 2002
United States
chatbot.com

Alternatives

AiChatSale

AiChatSale

PandaWM

Alternatives

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Ochatbot

Ometrics
Amazon Lex

Amazon Lex

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Assistly

Assistly

Assistly Chat

Categories

AI Chatbots Supported

Categories

Conversational AI Supported
Live Chat Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Zapier Supported
Axis LMS Not Supported
Cal.com Supported
CloudTalk Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
FirstLanguage Not Supported
GoHighLevel Supported
Google Analytics Supported
Morphic Not Supported
MySMSmantra Not Supported
ProcurementFlow Not Supported
Quickwork Not Supported
Shopify Supported
Webflow Supported
WhatConverts Not Supported
Wix Supported
WooCommerce Supported
Wufoo Not Supported
Zowie Not Supported

Integrations

Zapier Supported
Axis LMS Supported
Cal.com Not Supported
CloudTalk Supported
Facebook Supported
Facebook Messenger Supported
FirstLanguage Supported
GoHighLevel Not Supported
Google Analytics Not Supported
Morphic Supported
MySMSmantra Supported
ProcurementFlow Supported
Quickwork Supported
Shopify Not Supported
Webflow Not Supported
WhatConverts Supported
Wix Not Supported
WooCommerce Not Supported
Wufoo Supported
Zowie Supported
Claim Buzzspot and update features and information
Claim Buzzspot and update features and information
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Claim ChatBot and update features and information