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About

Say hello to Brevo (formerly Sendinblue) — the platform that helps you build customer relationships across Email, SMS, Chat, and more. The complete toolkit to turn one-time browsers into long-term customers. Connect with contacts directly in their inbox with beautifully designed email campaigns. Send targeted messages that land straight in your customers' pockets. Brevo empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails and SMS messages. What makes us different? Brevo is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution. Happy Sending!

About

Our Email Marketing platform has all the tools you need to become an email marketing pro. Check out our many features like transactional emails, workflows, automations and different campaign types to see what we mean. Our campaign builder allows you to design stunning emails, like a pro. Creating an effective campaign requires that you have the right tools for the job. An email marketing and digital strategy expert will learn the ins and outs of your business, existing email program and identify your campaign goals. We will then analyze and perform an audit of your current marketing and database growth strategy, along with your current email program to identify key areas of improvement. We will set up a consultation to review the critical areas of improvement, best practices, examples and how we propose to work alongside your business to win. Receive an in-depth guide on the way forward and how we will help create high-value, low-cost ways to achieve your goals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brevo offers five different levels for business to scale as growth demands it, including a total Free version for start-ups. Whether you're sending a handful of emails or need a million send, Brevo has you covered.

Audience

Anyone who wants an email marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€25 per month
Free Plan:

300 emails per day

Starter Plan:

20,000 emails per month
No daily sending limit

Business Plan:

20,000 emails per month
No daily sending limit
Free Version Supported
Free Trial Supported

Pricing

R259 per month
Pricing is available for subscriptions, email and SMS credits as well as bespoke pricing for services
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love Brevo for simplistic yet robust email marketing tools that allow for automated campaigns, transactional emails, and more. Its SMTP tools and API allow for easy integration with WordPress and is useful for sending mails. The dashboard has really nice graphs and analytics, with support for filters to better understand data. It also send periodic emails to me keeping me up to date with all account activities.
  • It continues to offer a comprehensive marketing suite even in the free version so that people can test it fully & then purchase the premium features.
  • It has an amazing user friendly interface when i use it, It was very easy t catch up will the features likes contact upload, segmentation, template design, setting up email campaign. The analytics features is also worthy as it helps you measure the effectiveness of your email campaigns.
  • The biggest positive impact I experienced after implementing Sendinblue is in sales growth. It helps to bring in more customers. It helps to deliver more personalized emails using its automated algorithm. You can drag and drop from pre-built layouts to customize the interface.
  • • Email importing process was seamless. • Lots of automation features to send emails, like scheduling and segmentation. • We got high delivery and conversion rate. • It also offers an integrated landing page builder. • Easy to design and build email layouts.

Cons

  • Nothing in particular, although I am not a fan of there super high pricing for pay-as-you-go plans. It can be brought at par with the periodic subscriptions.
  • While it excels in marketing communication there are some considerations. The learning curve for mastering advanced features may be steep for users new to marketing automation.
  • The only drawback i encountered is it only offers 300 emails in its free version. I think it should be around 500-1000 emails for the people who are testing & trying it to use it for a longer time.
  • Sometimes it sends multiple duplicate emails to same users.
  • • Till now we haven't found any downside regarding this software.

Pros & Cons from Real Users

Pros

  • The software is extremely easy to use, and has all the features pretty much any business needs to really nail their email marketing and automated emails.

Cons

  • There is no pricing on the website, so had to inquire with a fear of being sold to. That said, the team did not force me into any unnecessary purchases and gave me the best possible pricing for what I needed.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Brevo
Founded: 2012
France
www.brevo.com

Company Information

TouchBasePro
Founded: 2004
South Africa
touchbasepro.com

Alternatives

Alternatives

Mailjet

Mailjet

Sinch
SendGrid

SendGrid

Twilio SendGrid

Categories

Bulk Email Supported
Bulk SMS Supported
CRM Supported
Email APIs Supported
Email Management Supported
Email Marketing Supported
Email Newsletter Supported
Live Chat Supported
Sales Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Bulk Email Supported
Email Marketing Supported
SMS Marketing Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Integrations

Axis LMS Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Zapier Supported
Auralis Supported
ConvertPlayer Supported
GetProspect Supported
Jimdo Supported
MailOptin Supported
Monark CRM Supported
PayPal Supported
PrestaShop Supported
Salesforce Agentforce Marketing Supported
SureTriggers Supported
SurveyMonkey Not Supported
TheDevStarter Supported
WordPress Supported
Yodify Supported
nopCommerce Supported

Integrations

Axis LMS Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Magento Supported
Zapier Supported
Auralis Not Supported
ConvertPlayer Not Supported
GetProspect Not Supported
Jimdo Not Supported
MailOptin Not Supported
Monark CRM Not Supported
PayPal Not Supported
PrestaShop Not Supported
Salesforce Agentforce Marketing Not Supported
SureTriggers Not Supported
SurveyMonkey Supported
TheDevStarter Not Supported
WordPress Not Supported
Yodify Not Supported
nopCommerce Not Supported
Claim Brevo and update features and information
Claim Brevo and update features and information
Claim TouchBasePro and update features and information
Claim TouchBasePro and update features and information