Braze vs. SendGrid Comparison


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About Braze is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience. Braze is a venture-backed company with hundreds of employees. Offices are located in New York City, San Francisco, London, and Singapore. Recognized by Forbes Cloud 100 at #85, ranked #225 on Inc.'s 500 Fastest Growing Private Companies, and listed as #21 in the Deloitte Technology Fast 500 List, and recognized by The New York Times as ‘The Next Wave of ‘Unicorn’ Start-Ups’.	About Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard. Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes seeking a solution to engage their clients	Audience Companies of all sizes searching for an email API to deliver an exceptional email experience
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $19.95 per month Free - $0/mo for 100 emails/day forever Essentials - starting at $19.95/mo Pro - starting at $89.95/mo Premier - custom pricing Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.9 / 5 ease 4.0 / 5 features 3.9 / 5 design 4.1 / 5 support 3.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Ok, thanks for the opportunity, be honest, these are my feedback after useing, please check below. first pro: 80% successful rate to find right email. second pro: most of time input first name and family name with company website, i can find right email. Emails actually get delivered unlike some other email marketing services and transactional email services we were using prior to SendGrid. Almost nothing. The system is too barebones, can't put emojis in emails, very little actual customization, other platforms are much better. I did like that the software was easy to use. It had a very user-friendly interface and made things easy to navigate through. Uploading contacts was a streamlined process. Sendgrid allows our company to send updates to a vast array of consumers through email. The credentials built through Sendgrid software allow our emails to not end up in the Junk Folder. Cons First con: if a person has many job positions at different companies, you only can obtain the first company information and existing person emails. Second con: it can't link with more social channels, like Twitter or Instagram and can't grab email in pictures and PDF files, also many information shows in Google but can't be found here. Third con: RocketReach can find the right email but usually GetEmail can't. Fourth con: the cost is high for monthly, and can't get free credits most of times. That's all the cons I found, i have been using this tool for more than one and a half years, anyway, thank you very much, hope your team can improve and do better. No cons for our use cases. Does everything we need it to do. First of all the service didn't work. The campaigns wouldn't be sent at all and I had to call customer support. EVERY TIME. And it would take time, hours DAYS, every time. So we lost a lot in proper campaign timing, leads would get cold. We lost ROI there. I didn't like that their shared IP still got bad ratings. I used a few of their competitors before this, and was getting much better open rates using the same emails on the other platforms. I needed a lot of help setting up my account. It would be helpful to have a more user-friendly set up.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Braze Founded: 2011 United States www.braze.com	Company Information Twilio SendGrid Founded: 2009 United States sendgrid.com/en-us
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SalesWings View All	turboSMTP View All
Categories eCommerce Marketing Email Marketing Email Newsletter Email Personalization Marketing Automation Push Notifications	Categories Bulk Email Drag and Drop Email Builders eCommerce Marketing Email APIs Email Deliverability Email Management Email Marketing Email Template Design Email Testing Email Tracking Email Verification Marketing Automation SMTP Transactional Email
Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Show More Features Push Notifications Features A/B Testing Analytics Campaign Segmentation Contextual Targeting Device Targeting Expiry Notifications Geo Targeting Mobile Notifications Notification Scheduling Visual Notifications Web Notifications	Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking eCommerce Marketing Features AB Testing Abandoned Cart Email Analytics / ROI Tracking Customer Data Profiles Dynamic Content Email Marketing Email Personalization Facebook Ads Google Ads Product Recommendations Push Notifications Retargeting Search Marketing Segmentation Signup Forms & Popups SMS Marketing Social Marketing Triggered Emails Website Visitor Tracking Show More Features Email Management Features Data Recovery Email Archiving Email Deletion Email Discovery Email Monitoring Email Recall Queue Manager Response Management Routing Shared Inboxes Signature Management Spam Blocker Whitelisting / Blacklisting Email Template Design Features A/B Testing Code From Scratch Drag & Drop Editing Image Library Import HTML Code Mobile-Friendly / Responsive Potential Issue Identification Premade Templates Proofing Reporting / Analytics Text Editor Theme Editor Email Testing Features A/B Testing Accessibility Testing Deliverability Rates DMARC Analytics HTML Validation Improvement Recommendations IP Blacklist Checking Pre-Send Email Testing Preview Across Browsers & Devices Reporting / Analytics Sender Reputation Scoring Spam Testing Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Email Verification Features Bulk Email Verification Catch-all Server Detection Disposable Email Detection Domain Check Mail Server Validation Single Email Verification Spam Trap Detection Syntax Check Transactional Email Features A/B Testing Contact Database Dynamic Content Email Monitoring Mailing List Management Reporting/Analytics Spam Check Template Management
Integrations Beefree Canopy Captain Compliance Causal CorralData Digioh Finsi Fleece AI GrowthLoop Hightouch Ikigai Knak Lytics Pandium Paylode Refold Rekomi Spellbound Voucherify Workers by Delos Show More Integrations View All 110 Integrations	Integrations Beefree Canopy Captain Compliance Causal CorralData Digioh Finsi Fleece AI GrowthLoop Hightouch Ikigai Knak Lytics Pandium Paylode Refold Rekomi Spellbound Voucherify Workers by Delos Show More Integrations View All 620 Integrations
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