ProFM Helpdesk

ProFM Helpdesk

vintoCON
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About

Manage your interventions and your maintenance in a few clicks. The SAAS solution, Bob! Desk, simplifies building and equipment maintenance management by allowing you to efficiently process your requests for curative interventions, automate your preventive maintenance , manage your service providers and track your tickets. Service provider interface: for your external service providers or subcontractors to consult the list of tickets, load quotes and invoices, fill in intervention reports. Technical company: you can transfer a customer request to one of your technicians or a subcontractor.

About

If you are looking for an easy-to-use breakdown reporting and maintenance management system for your facilities maintenance or operating services, the ProFM Helpdesk system has been developed just for you. The software enables you to provide your clients or dispatcher center with an easy-to-use, state-of-the-art, web-based breakdown reporting service even free of charge and without the need for IT development. Track and manage the issues within a structured database, easily keep in touch with your clients and maintenance crew, and gain a competitive advantage by improving the quality of your services without IT development. You only need to register in three easy steps in our ProFM HelpDesk system and you can begin using the service! For this, go to our Try the ProFM HelpDesk site and click "registration". If you order our ProFM Helpdesk Premium package for a monthly fee, we offer additional, useful services at reasonable prices.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants, retail, real estate and hotels searching for a maintenance optimization platform

Audience

Companies searching for a reporting and maintenance management system for their facilities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version
Free Trial

Pricing

$147 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bob! Desk
Founded: 2015
France
bob-desk.fr

Company Information

vintoCON
Founded: 2005
United States
helpdesk.vintocon.com/en/default.aspx

Alternatives

Alternatives

eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
Total Support HelpDesk

Total Support HelpDesk

Resource Dynamics
TRACTIAN

TRACTIAN

Tractian
HelpDesk

HelpDesk

HelpDesk.com

Categories

Categories

Building Maintenance Features

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM Features

CMMS
Energy Management
Equipment Management
Facility Management
Inventory Management
IT Asset Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance Features

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Building Maintenance Features

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Integrations

Thirst
Workers by Delos

Integrations

Thirst
Workers by Delos
Claim Bob! Desk and update features and information
Claim Bob! Desk and update features and information
Claim ProFM Helpdesk and update features and information
Claim ProFM Helpdesk and update features and information