Audience
Companies searching for a reporting and maintenance management system for their facilities
About ProFM Helpdesk
If you are looking for an easy-to-use breakdown reporting and maintenance management system for your facilities maintenance or operating services, the ProFM Helpdesk system has been developed just for you. The software enables you to provide your clients or dispatcher center with an easy-to-use, state-of-the-art, web-based breakdown reporting service even free of charge and without the need for IT development. Track and manage the issues within a structured database, easily keep in touch with your clients and maintenance crew, and gain a competitive advantage by improving the quality of your services without IT development. You only need to register in three easy steps in our ProFM HelpDesk system and you can begin using the service! For this, go to our Try the ProFM HelpDesk site and click "registration". If you order our ProFM Helpdesk Premium package for a monthly fee, we offer additional, useful services at reasonable prices.
Other Popular Alternatives & Related Software
OneDesk
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs.
The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.
Learn more
Sweven
Sweven is an innovative marketplace built for facility maintenance management, connecting businesses and vendors across the U.S. via a user-friendly platform. It streamlines the entire work order process, from vendor bidding to task dispatch and real-time tracking, improving efficiency by 40%. Designed for facility managers and service vendors, Sweven offers full automation, making it easy to manage recurring maintenance tasks and ensure no job is missed.
Sweven integrates IoT technology for remote monitoring of equipment and facilities, providing interactive maps for efficient job location management. Users receive real-time updates on task progress, deadlines, and payment statuses.
Available on the App Store and Google Play, Sweven simplifies digital payments, allowing businesses to manage and pay for services quickly. With no monthly subscription, you only pay a small fee per transaction, making it a cost-effective solution for both vendors and businesses.
Learn more
SherpaDesk
SherpaDesk is an easy-to-use, all-in-one helpdesk software for professional services, with all the essential tools to help run your business, giving you the time to do what you do best: Provide world-class-support to your customers. SherpaDesk is the all-in-one automated solution that combines all the tools you need to run your business and team more effectively: Helpdesk ticketing, analytics, invoicing, project management, time tracking and easy billing. Though you might be an IT Rockstar, you won’t need an IT Superhero to set up your PSA. Our quick and easy installation gets you doing more of what you love and out of admin hell. Start with the IT Helpdesk team you have now, then easily (and affordably) add more agents as you grow. Save money by only paying for the agents you need...when you need them. SherpaDesk’s helpdesk support ticketing system makes receiving, routing, responding and reporting on your customer support tickets easy for you and your team.
Learn more
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software.
Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version.
Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.
Learn more
Pricing
Starting Price:
$147 per month
Integrations
No integrations listed.
Company Information
vintoCON
Founded: 2005
United States
helpdesk.vintocon.com/en/default.aspx
Videos and Screen Captures
Other Useful Business Software
Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
24/7 Live Support
Online
ProFM Helpdesk Frequently Asked Questions
ProFM Helpdesk Product Features
Building Maintenance
Commercial Properties
Customer Database
Dispatch Management
Residential Properties
Work Order Management
Asset Tracking
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling