Orbox

Orbox

ORBCOM
Blinksoft Orbox

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Blinksoft:

About

Blinksoft is a business phone system that brings desk phones, desktop and mobile calling, business texting, fax, video meetings and AI-assisted call tools into one service. Teams can use auto attendants, call queues, call forwarding, call recording, voicemail transcription, call reports, shared SMS inboxes, video calling and screen sharing. AI features transcribe calls, summarize conversations, analyze sentiment and tone, tag outcomes and let users query call records. The service includes programmed desk phones, on-site installation, hands-on staff training and customer support. Businesses can use a single extension across desk, desktop and mobile apps, while CRM integrations such as Salesforce and Microsoft Dynamics can provide screen pops, click-to-call and contact sync. Blinksoft serves businesses across the United States, including front-desk and service teams, sales teams and owners managing customer calls.
Orbox:

About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
Blinksoft:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Orbox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Blinksoft:

Audience

Businesses and their owners, front-desk staff, sales teams, and service teams that manage customer calls, messages, and related communications across desk and mobile devices.
Orbox:

Audience

Companies searching for a powerful Call Center solution to improve customer service
Blinksoft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Orbox:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Blinksoft:

API

Offers API Not Supported
Orbox:

API

Offers API Not Supported
Blinksoft:

Screenshots and Videos

Orbox:

Screenshots and Videos

Blinksoft:

Pricing

$20/user/month
Plans start at $20 per user per month. The monthly price includes equipment, installation, programming, training, and porting, with no separate hardware or setup fee. The quote depends on the number of seats, hardware, and term; state sales tax is the only add-on.
Free Version Not Supported
Free Trial Not Supported
Orbox:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Blinksoft:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Orbox:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Blinksoft:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Orbox:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Blinksoft:

Company Information

Blinksoft
United States
blinksoft.ai/
Orbox:

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
Blinksoft:

Alternatives

No Alternatives
Orbox:

Alternatives

MightyCall

MightyCall

4.8 out of 5 stars
Orbox:
Yeastar P-Series PBX System

Yeastar P-Series PBX System

Yeastar
4.8 out of 5 stars
Orbox:
Thirdlane

Thirdlane

5.0 out of 5 stars
Orbox:
Blinksoft:
Orbox:
Blinksoft:

Categories

Orbox:

Categories

Orbox:

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
Blinksoft:

Integrations

Salesforce Supported
Descartes Fleet Performance Management Not Supported
Microsoft Dynamics 365 Supported
Microsoft Entra ID Not Supported
MySQL Not Supported
PostgreSQL Not Supported
SQL Server Not Supported
SQLite Not Supported
Orbox:

Integrations

Salesforce Supported
Descartes Fleet Performance Management Supported
Microsoft Dynamics 365 Not Supported
Microsoft Entra ID Supported
MySQL Supported
PostgreSQL Supported
SQL Server Supported
SQLite Supported
Blinksoft:
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Orbox:
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