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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

inwise is an all-in-one AI-powered marketing cloud tool designed to help businesses grow and connect with their audience. It simplifies direct marketing by offering features like popups, signup forms, and automated customer journeys to attract, engage, and convert leads into customers. With inwise, businesses can manage email marketing, WhatsApp & SMS campaigns, landing pages to boost sales, while also retaining customers through newsletters and personalized messaging. Trusted by thousands of businesses worldwide, inwise ensures data security with both on-premise and SAAS solutions, offering seamless integration with your existing data

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies and organizations of all sizes in any industry

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$18.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.0 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • The UI is easy to use; customer service responds usually within a day (10-hour time difference); bugs fixed in a timely manner.

Cons

  • One downside was lack of documentation for what should be simple tasks, which is likely to improve given the response received when I needed help. First-time mailings require human QA from Inwise. Had to wait a day (due to business hours and different time zones) to get my first newsletter out.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

inwise
Israel
www.inwise.com

Alternatives

Alternatives

Framework360

Framework360

Marketing Studio
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Email Marketing Supported
Landing Page Supported
Popup Builders Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Not Supported
Templates Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Not Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Integrations

Zapier Supported
Activepieces Supported
Amio Supported
CanopyDeploy Supported
Clinicminds Supported
Courier Supported
Ema Supported
Funnelforms Supported
Integrately Supported
Lyftrondata Supported
Make Supported
ProMLM iCON Supported
Propstack Supported
Retently Supported
Salesforce Not Supported
SaveMyLeads Supported
Shopify Supported
Sunshine Conversations Supported
Zendesk Supported
iController Supported

Integrations

Zapier Supported
Activepieces Not Supported
Amio Not Supported
CanopyDeploy Not Supported
Clinicminds Not Supported
Courier Not Supported
Ema Not Supported
Funnelforms Not Supported
Integrately Not Supported
Lyftrondata Not Supported
Make Not Supported
ProMLM iCON Not Supported
Propstack Not Supported
Retently Not Supported
Salesforce Supported
SaveMyLeads Not Supported
Shopify Not Supported
Sunshine Conversations Not Supported
Zendesk Not Supported
iController Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim inwise and update features and information
Claim inwise and update features and information