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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always. Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted. Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance. We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government. Boost the effectiveness of your campaigns on SMS and WhatsApp with a simple plugin. This plugin enables brands to quickly launch meaningful conversations at every touchpoint of their customer journey, increase sales, and invest in adding more value to their customer experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies looking for a powerful business communication platform that provides a SMS and WhatsApp notification plugin

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Karix
Founded: 2000
India
www.karix.com

Alternatives

Alternatives

SMS.to

SMS.to

Intergo Telecom
PageGate

PageGate

NotePage

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Shopify Supported
WhatsApp Supported
Causal Supported
Corezoid Supported
Courier Supported
Craft CMS Supported
Ema Supported
Fyno Not Supported
Integrately Supported
KonnectzIT Supported
Make Supported
Propstack Supported
Retently Supported
Saysimple Supported
SpinOffice CRM Supported
Stackreaction Supported
StarfishETL Supported
Tattoogenda Supported
VEVS Car Rental Software Supported
Zendesk Supported

Integrations

Shopify Supported
WhatsApp Supported
Causal Not Supported
Corezoid Not Supported
Courier Not Supported
Craft CMS Not Supported
Ema Not Supported
Fyno Supported
Integrately Not Supported
KonnectzIT Not Supported
Make Not Supported
Propstack Not Supported
Retently Not Supported
Saysimple Not Supported
SpinOffice CRM Not Supported
Stackreaction Not Supported
StarfishETL Not Supported
Tattoogenda Not Supported
VEVS Car Rental Software Not Supported
Zendesk Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Karix and update features and information
Claim Karix and update features and information