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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Software developers looking for a powerful API Management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.3 / 5
design 4.0 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • I've recently resumed using the EnableX Communication API after a few months, and I can confidently say it has become an essential part of my work in the healthcare sector. The API's utility in streamlining communication processes has made my job significantly easier and more efficient. Effective communication is crucial in healthcare. Enablex API has excelled in providing secure and reliable video communication solutions, which have greatly benefited our patient consultations. The API's seamless integration into our existing systems ensures that patient interactions are not only smooth but also highly professional.
  • I recently added EnableX's Video API to our app, and I'm really impressed. The process of adding it was super easy because the instructions were really clear and easy to follow. EnableX has a bunch of great features, like basic video calls and fancier stuff like sharing your screen or recording videos. Adding these features has made our app way better. It's been super reliable too - hardly any times when it's not working, and the video quality is always great. Even when lots of people are using it at once, it still works smoothly. Whenever I've had questions or problems, their support team has been quick to help out, and the documentation they provide has been really useful.
  • A very easy and simple to use the API. EnableX helped us in implementing cordova plugin for both ios and android.
  • Integrated EnableX in Web and Apps both. The process of integration was easy. Technical support was also provided.
  • Lot of Features, Easily customizable, Nice technical Support, very good documentation covering all implementation of features.

Cons

  • The EnableX communication API has been a valuable tool for enhancing healthcare communication. However, setting it up can be challenging without technical expertise. It also offers fewer customization options compared to some alternatives. Despite these considerations, it provides secure and reliable video communication solutions that have significantly improved patient consultations in our healthcare practice.
  • Usually, the video works fine, but sometimes there are issues where the audio and video don't match up perfectly.
  • Initially we had an issue using web based api in terms of video quality and user interface, later on EnableX provided Cordova plugin which helped in resolving this.
  • Had faced different issues on different devices after integration in apps.
  • Recording files need to be customizable, which is missing

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

vCloudx
Founded: 2017
Singapore
www.enablex.io

Alternatives

Alternatives

Innoinstant

Innoinstant

Innocrux
Agora

Agora

Agora.io

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

API Management Features

Access Control Supported
Analytics Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Supported
Testing Management Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Not Supported
Collaboration Tools Not Supported
Compatibility Testing Not Supported
Data Modeling Not Supported
Debugging Not Supported
Deployment Management Not Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Not Supported
Testing Management Supported
Version Control Not Supported
Web App Development Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Not Supported
Call Recording Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Not Supported
International Numbers Supported
Multiple DID Options Not Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Integrations

CanopyDeploy Supported
Courier Supported
Easyflow Supported
Integrately Supported
KonnectzIT Supported
Make Supported
Propstack Supported
Retently Supported
Rows Supported
SaveMyLeads Supported
Staffcloud Supported
StarfishETL Supported
Sunshine Conversations Supported
Tattoogenda Supported
VEVS Boat Rental Software Supported
VEVS Car Rental Software Supported
Zapier Supported
Zuhal Supported
journy.io Supported
n8n Supported

Integrations

CanopyDeploy Not Supported
Courier Not Supported
Easyflow Not Supported
Integrately Not Supported
KonnectzIT Not Supported
Make Not Supported
Propstack Not Supported
Retently Not Supported
Rows Not Supported
SaveMyLeads Not Supported
Staffcloud Not Supported
StarfishETL Not Supported
Sunshine Conversations Not Supported
Tattoogenda Not Supported
VEVS Boat Rental Software Not Supported
VEVS Car Rental Software Not Supported
Zapier Not Supported
Zuhal Not Supported
journy.io Not Supported
n8n Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim EnableX Communications APIs and update features and information
Claim EnableX Communications APIs and update features and information