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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Cross-channel messaging that’s personal, not just personalized. Cordial's cross-channel messaging and data platform is designed for agile marketing teams and technologists to send personal, relevant, and intelligent messages across any channel. Transform your customer data into valuable brand experiences personalized to each person and channel, from acquisition to retention and loyalty. Align your teams to develop reusable, scalable messaging workflows and create personalized messages in a single platform. Collect all of your customer and business data from anywhere in your tech stack, and activate it for immediate use in your messaging programs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Marketers that want to send personalized cross-channel messages

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Cordial
Founded: 2014
United States
cordial.com

Alternatives

Alternatives

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Email Marketing Supported
Personalization Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Supported

Integrations

Shopify Supported
3radical Voco Not Supported
Authsignal Supported
Cloudflare Not Supported
Ema Supported
Extole Not Supported
Google Ads Not Supported
Inte Q Genesis Not Supported
Ketch Not Supported
Kindo Supported
Lexer Not Supported
Lyftrondata Supported
Propstack Supported
Returnista Supported
Salesforce Agentforce Commerce Not Supported
Stackreaction Supported
Sunshine Conversations Supported
WooCommerce Supported
Wufoo Supported
validTo Supported

Integrations

Shopify Supported
3radical Voco Supported
Authsignal Not Supported
Cloudflare Supported
Ema Not Supported
Extole Supported
Google Ads Supported
Inte Q Genesis Supported
Ketch Supported
Kindo Not Supported
Lexer Supported
Lyftrondata Not Supported
Propstack Not Supported
Returnista Not Supported
Salesforce Agentforce Commerce Supported
Stackreaction Not Supported
Sunshine Conversations Not Supported
WooCommerce Not Supported
Wufoo Not Supported
validTo Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Cordial and update features and information
Claim Cordial and update features and information