Benbria Loop vs. INTELITY Comparison


Benbria Loop Benbria	INTELITY Intelity	+	+
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About Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.	About INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Hospitality and retail businesses interested in a solution to manage their business and maximize profits	Audience Hotels looking for a hospitality technology platform to manage guest experience and staff operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Benbria Founded: 2008 Canada www.benbria.com	Company Information Intelity Founded: 2007 United States intelity.com
Alternatives Product Fruits	Alternatives AIPEX Virtual Concierge AIPEX Technologies
GuestTouch	OKKAMI
Howazit	Nonius Smart Hotel App Nonius
ReviewInc	Duve
SurveySparrow View All	Alliants View All
Categories Customer Communications Management Supported Customer Engagement Supported Customer Experience Supported Customer Feedback Supported Guest Messaging Supported Hotel Guest Experience Supported	Categories Casino Management Supported Concierge Supported Guest Messaging Supported Hospitality Property Management Supported Hotel Guest Experience Supported Hotel Keyless Entry Supported
Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Supported Live Chat Supported Video Content Not Supported	Show More Features Hospitality Property Management Features Built-in Accounting Supported Catering Not Supported CRM Supported Employee Management Not Supported Extended Stay Supported Front Office Management Not Supported GDS / OTA Integration Not Supported Group Management Not Supported Guest Experience (GEM) Not Supported Housekeeping Management Not Supported Loyalty Program Supported Maintenance Management Not Supported Marketing Automation Supported Marketing Management Not Supported Multi-Property Not Supported Online Booking Not Supported Point of Sale (POS) Not Supported Reservations Management Not Supported Reviews Management Not Supported Single Property Not Supported Vacation Rental Not Supported
Integrations ALICE Not Supported Agilysys Analyze Not Supported Aloha EPOS Not Supported Guestware Not Supported Infor Birst Not Supported Knowcross Not Supported Maestro Not Supported Mews Not Supported Opera Not Supported Oracle Cloud Infrastructure Not Supported Oracle MICROS Express Station Not Supported Silverware Not Supported Stayntouch PMS Not Supported WebRezPro Not Supported Show More Integrations	Integrations ALICE Supported Agilysys Analyze Supported Aloha EPOS Supported Guestware Supported Infor Birst Supported Knowcross Supported Maestro Supported Mews Supported Opera Supported Oracle Cloud Infrastructure Supported Oracle MICROS Express Station Supported Silverware Supported Stayntouch PMS Supported WebRezPro Supported Show More Integrations View All 14 Integrations
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