BOOX

BOOX

Boox
Simple Chat

Simple Chat

SA Inc.
BOOX Simple Chat

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BOOX:

About

BOOX: FAQ Popup is a Shopify app that displays product-page FAQs to help shoppers get answers while deciding whether to buy. It uses AI to draft questions and answers from product information and store policies, which merchants can edit. Merchants can choose popup triggers and customize its appearance, including colors, fonts, and icons; a compact option opens only when shoppers click it. The app reports answer and sales activity by product, helping merchants see which answers are associated with purchases and which questions remain unanswered. BOOX is designed for Shopify merchants who want to add product-specific answers without coding. A free plan is available, and a paid plan adds unlimited answers.
Simple Chat:

About

Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
BOOX:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Simple Chat:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BOOX:

Audience

Shopify store owners whose shoppers hesitate on product pages.
Simple Chat:

Audience

Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
BOOX:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Simple Chat:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
BOOX:

API

Offers API Not Supported
Simple Chat:

API

Offers API Not Supported
BOOX:

Screenshots and Videos

Simple Chat:

Screenshots and Videos

No images available
BOOX:

Pricing

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Version Supported
Free Trial Supported
Simple Chat:

Pricing

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version Supported
Free Trial Not Supported
BOOX:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Simple Chat:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BOOX:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Simple Chat:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BOOX:

Company Information

Boox
Founded: 2026
Israel
tryboox.app/en/
Simple Chat:

Company Information

SA Inc.
Founded: 2017
Canada
simple-chat.com
BOOX:

Alternatives

Simple Chat:

Alternatives

Ticketline

Ticketline

Bodanius
BOOX:
Simple Chat:
MooseDesk

MooseDesk

Vegahub Technology
BOOX:
Ochatbot

Ochatbot

Ometrics
5.0 out of 5 stars
Simple Chat:
BOOX:
Simple Chat:
ShipHero

ShipHero

4.2 out of 5 stars
BOOX:
OwnerLoop

OwnerLoop

Elevixa
Simple Chat:
BOOX:

Categories

Simple Chat:

Categories

Help Desk Supported
BOOX:

Integrations

Shopify Supported
ShipHero Not Supported
Shopify Flow Not Supported
Slack Not Supported
Simple Chat:

Integrations

Shopify Supported
ShipHero Supported
Shopify Flow Supported
Slack Supported
BOOX:
Claim BOOX and update features and information
Claim BOOX and update features and information
Simple Chat:
Claim Simple Chat and update features and information
Claim Simple Chat and update features and information