BOOXBoox
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Simple ChatSA Inc.
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Related Products
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About
BOOX: FAQ Popup is a Shopify app that displays product-page FAQs to help shoppers get answers while deciding whether to buy. It uses AI to draft questions and answers from product information and store policies, which merchants can edit. Merchants can choose popup triggers and customize its appearance, including colors, fonts, and icons; a compact option opens only when shoppers click it. The app reports answer and sales activity by product, helping merchants see which answers are associated with purchases and which questions remain unanswered. BOOX is designed for Shopify merchants who want to add product-specific answers without coding. A free plan is available, and a paid plan adds unlimited answers.
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About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify store owners whose shoppers hesitate on product pages.
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Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Version
Supported
Free Trial
Supported
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Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBoox
Founded: 2026
Israel
tryboox.app/en/
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Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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Categories |
Categories |
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Integrations
Shopify
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
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Integrations
Shopify
Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
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