BOOX

BOOX

Boox
+
+

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About

BOOX: FAQ Popup is a Shopify app that displays product-page FAQs to help shoppers get answers while deciding whether to buy. It uses AI to draft questions and answers from product information and store policies, which merchants can edit. Merchants can choose popup triggers and customize its appearance, including colors, fonts, and icons; a compact option opens only when shoppers click it. The app reports answer and sales activity by product, helping merchants see which answers are associated with purchases and which questions remain unanswered. BOOX is designed for Shopify merchants who want to add product-specific answers without coding. A free plan is available, and a paid plan adds unlimited answers.

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. One plan with no monthly fee and unlimited seats: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, each customer's tickets, reviews and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, and moderate reviews and draft their answers. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, billed through Shopify within the monthly budget the merchant sets. Reponse works in English and French and installs from the Shopify App Store.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify store owners whose shoppers hesitate on product pages.

Audience

Shopify merchants and ecommerce support teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Version Supported
Free Trial Supported

Pricing

$0.05/AI task
$0.05 per AI task, with no monthly fee: unlimited seats, the shared inbox, human live chat, tickets, reviews, loyalty and referrals are included, and only the AI agents' work is billed. Every AI agent is free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Billed through Shopify.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Boox
Founded: 2026
Israel
tryboox.app/en/

Company Information

Reponse
France
reponse.ai

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Simple Chat

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ChatWILL

ChatWILL

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BOOX

BOOX

Boox

Categories

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Shopify Supported

Integrations

Shopify Supported
Claim BOOX and update features and information
Claim BOOX and update features and information
Claim Reponse and update features and information
Claim Reponse and update features and information